
Virtual Admin Assistant (Entry Level)
Department:Administrative
Type:REMOTE
Remote Region:USA
Location:United States
Experience:Entry level
Estimated Salary:$35,000 - $45,000
Skills:
DATA ENTRYTRAVEL BOOKINGCUSTOMER SERVICESCHEDULINGCRM SOFTWAREORGANIZATIONAL
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Job Description
Posted on: January 12, 2025
**Job Title:**Virtual Admin Assistant (Entry Level) **Location:**Remote (Work from Home) **Company:**Elevation Consulting Group Key Responsibilities:Data Entry:
- Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases
- Regularly update and verify data to ensure accuracy and completeness
- Generate and manage reports related to bookings, customer interactions, and travel statistics
Travel Booking:
- Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities
- Provide expert advice on destinations, travel packages, and travel-related services
- Manage and update booking information, ensuring accuracy and alignment with client preferences
- Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience
Customer Service:
- Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy
- Assist clients with changes, cancellations, and modifications to their travel plans
- Follow up with clients to ensure satisfaction and gather feedback on their travel experiences
Scheduling Duties:
- Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members
- Maintain organized schedules and ensure timely execution of travel plans and related tasks
- Prepare and manage itineraries, confirmations, and travel documents
Qualifications:
- Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems
- Excellent communication skills, both written and verbal, with a customer-centric approach
- Proficiency in using travel booking systems, CRM software, and other relevant tools
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
- Detail-oriented with a high level of accuracy in handling bookings and scheduling
- Ability to work independently in a remote environment, demonstrating self-motivation and accountability
- Flexibility to adapt to changing priorities and handle unexpected issues with professionalism
What We Offer:
- Competitive Salary:Attractive base salary with performance-based incentives
- Flexible Work Hours:Set your own schedule within a framework that supports work-life balance
- Remote Work:Enjoy the convenience and flexibility of working from home
- Professional Development:Opportunities for ongoing training and career growth within the travel industry
- Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family
- Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage
- Retirement Plan:401(k) plan with company match to help you plan for your future
- Paid Time Off:Generous paid time off, including vacation days and sick leave
- Employee Assistance Program:Access to resources and support for personal and professional development
- Tech and Equipment Stipend:Reimbursement for home office setup and internet expenses
- Team Building:Virtual team events and activities to foster a supportive and collaborative work environment
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Originally posted on LinkedIn
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