Customer Service Representative

This is a remote position.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met. You will engage with clients through various channels, including phone, email, and chat, while maintaining a high level of professionalism and courtesy. Responsibilities • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. • Clean workspace, this is the first point of contact our customers have with our facility. • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. • Provide clerical and administrative support to the General Managers and Service Advisors. • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. • Perform other related duties as assigned Requirements • Interpersonal and customer service skills. • Analytical and problem-solving skills. • Multitasking and organizational skills. • Ability to answer a high volume of calls and/or emails daily. • Attentiveness and patience • Competence in typing efficiently while engaging with customers. Join us as we strive to provide outstanding service to our clients while fostering a positive work environment. Your contributions will play a vital role in enhancing customer satisfaction and loyalty. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: • Medical Insurance • Dental Insurance • Vision Insurance • Group Life Insurance • Disability Insurance • 401k Retirement Plan with match • Referral Bonus (“Cash From Crash”) • 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job-related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.