Entry-Level Virtual Chat Assistant – Work from Home

Entry-Level Virtual Chat Assistant – Work from HomeJob Type: Full-Time / Part-Time | Remote | Flexible Hours

Job Overview:

We are seeking a motivated Entry-Level Virtual Chat Assistant to join our team. In this role, you will provide chat-based customer support, assisting customers with their inquiries and offering solutions in a work-from-home environment. If you have a passion for helping people and strong written communication skills, this opportunity is perfect for you!

Key Responsibilities:

• Respond to customer inquiries via live chat, offering prompt and professional assistance
• Assist with product/service questions, troubleshooting issues, and resolving customer concerns
• Provide information about company services, processes, and policies
• Maintain accurate records of customer interactions and ensure issues are documented and resolved
• Follow up with customers to ensure satisfaction and that all inquiries are addressed
• Collaborate with team members to ensure high-quality service and continuous improvement

Requirements:

• No prior experience required – training provided
• Strong written communication skills with the ability to communicate clearly and professionally
• Ability to work independently and manage time efficiently
• Basic computer skills and the ability to use chat platforms and CRM systems
• Must have a reliable internet connection and a quiet workspace for remote work
• Positive attitude and a customer-focused mindset

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