Customer advisor with Norwegian for TV streaming provider - 100% remote

Your responsibilities:

• Become a Hero for Entertainment Lovers: Provide essential support via phone, email, or chat, ensuring users have the best experience. 🦸
• Tech-Savvy Superhero: Offer technical assistance to streaming enthusiasts, making sure they never miss a moment. 🧑 💻
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust. 🤝
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.
• Ability to start from the 1st of September.

Our requirements:

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

What we offer:

• Attractive salary of 10 000 PLN gross.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

Working days and hours: Mon-Fri 8:00-20:00 and weekends between 10:00-18:00