Operations Associate

Operations Analyst

ECC Solutions – Birmingham, United Kingdom (remote)

About ECC Solutions

ECC Solutions is a rapidly growing Microsoft technology consultancy specialising in Microsoft Power Platform, Dynamics 365, and Azure-based digital transformation solutions. We work with organisations across the UK public and private sectors to deliver high-impact platforms, automation solutions, and data-driven systems.

As our client base and portfolio of projects continue to expand, we are looking for a motivated Operations Analyst to support the day-to-day running of the business and help ensure our internal operations run smoothly and efficiently.

This is an excellent opportunity for an early-career professional who is organised, proactive, and interested in gaining exposure to the operational side of a growing technology consultancy.

Role Overview

The Operations Analyst will support the leadership team across a range of operational activities including business administration, internal reporting, marketing coordination, payroll administration, and preparation of client materials.

The role is designed to relieve operational workload from senior leadership and ensure key business processes are executed consistently and professionally.

This role provides broad exposure to business operations, consulting delivery processes, and internal business development activities within a modern technology consultancy.

Please note that this is a remote, entry-level position.

Key Responsibilities:

Business Operations

• Support the day-to-day operational administration of the company
• Maintain internal documentation, operational records, and internal trackers
• Assist with coordination of internal meetings, including preparing agendas and capturing actions
• Support operational reporting across projects and internal business activities
• Assist with preparation of internal business reports and dashboards

Presentation & Documentation

• Create and format professional slide decks for client presentations, proposals, and internal meetings
• Assist in preparing business proposals, project documentation, and internal reports
• Maintain brand consistency across all client-facing materials

Marketing & Communications

• Assist with preparation of marketing materials, LinkedIn posts, and company announcements
• Support content preparation for company website and marketing campaigns
• Help coordinate marketing initiatives including events, conferences, and outreach activities

Financial Administration

• Support operational finance activities including invoice tracking and payroll coordination
• Assist with maintaining records related to contractors, suppliers, and project billing
• Prepare operational summaries related to revenue, project utilisation, and internal costs

Internal Coordination

• Liaise with internal team members to gather information for reports, presentations, and operational updates
• Help ensure internal processes and workflows are followed consistently
• Assist leadership in organising operational priorities and administrative tasks

Skills & Experience:

Essential

• Strong organisational and administrative skills
• Excellent written and verbal communication
• Strong proficiency with Microsoft Office (PowerPoint, Excel, Word)
• High attention to detail and ability to produce professional documentation
• Ability to manage multiple tasks and priorities

Desirable

• Familiarity with Microsoft Power Platform or Dynamics 365 products
• Experience with marketing coordination or social media management
• Exposure to business operations or consulting environments
• Experience working with data, reporting, or dashboards

Personal Attributes:

We are looking for someone who is:

• Highly organised and dependable
• Proactive and able to work independently
• Comfortable working in a fast-moving business environment
• Professional in their approach to internal and client communications
• Curious and eager to learn about the technology consulting industry

What you will gain:

• Direct exposure to the operations of a growing technology consultancy
• Opportunities to work closely with senior leadership and gain insight into consulting delivery and business growth
• Development of skills in business operations, project coordination, marketing, and reporting
• Career progression opportunities as ECC Solutions continues to grow

Location

Birmingham, United Kingdom (remote working available)