Payment & Fraud Analyst (Remote - Based in Europe)

Job Title: Payment & Fraud Analyst

Location:(Remote - Based in Europe)About the Role

Our Social Casino project is a next-generation platform designed to deliver exciting, engaging, and compliant gaming experiences. This project aims to set new standards in the sweepstakes and online casino space.

As a Payment & Fraud Analyst, you will be part of our growing Fraud, Risk, and Payments team, working closely with Customer Service and other departments to ensure a safe, compliant, and secure environment. You will be responsible for reviewing and monitoring player activity, conducting KYC and fraud checks, and supporting payment integrity through the approval of reward redemptions.

This position requires close collaboration with cross-functional teams to ensure alignment and operational efficiency. By using real-time monitoring tools and proactive risk measures, you’ll help identify and respond to fraud trends and potential threats — contributing to the protection and sustainable growth of our platform.

Key Responsibilities

• Conduct reviews of KYC documents and virtual account verification documents.
• Support Customer Service by providing guidance on fraud, risk, and compliance cases.
• Ensure the platform remains free from fraud, unauthorized access, and underage activity.
• Perform KYC checks on player account registrations across all social casino apps.
• Identify suspicious activity through fraud monitoring tools and internal systems.
• Monitor account registrations, virtual credit purchases, and reward redemptions.
• Review and approve reward redemptions after completing payment and fraud risk assessments.
• Conduct initial investigations and recommend corrective actions to mitigate risks and protect platform integrity.
• Handle account and transaction administration tasks related to fraud and risk issues.
• Assist with ad hoc disputes, refund reviews, and case management related to fraud investigations.