Account Manager – Client Experience & Growth (Sydney, Australia)

Overview

This role is suited to experienced professionals with a background in client engagement, account management, or business development, looking to apply their skills in a structured, performance-focused environment.

You’ll be working within an established organisation in the digital education and media sector, focused on supporting client engagement and delivery.

This role is open to Australia-based professionals with full working rights.Key Responsibilities

• Manage and nurture client relationships through structured engagement processes
• Conduct brief discovery-style conversations with prospective clients
• Guide individuals through a defined information and onboarding process
• Utilise digital marketing platforms and CRM systems to track activity
• Participate in ongoing training and skill development sessions
• Apply consistent daily activity to support pipeline growth

What You’ll Bring

• Experience in account management, sales, client engagement, or similar roles
• Strong communication and interpersonal skills
• Ability to work independently and manage your time effectively
• Confidence using online tools and systems
• A proactive, self-directed approach to achieving outcomes

What’s Offered

• Remote-based role within a structured and collaborative environment
• Flexible schedule with autonomy over your day
• Performance-aligned compensation structure
• Access to proven systems, tools, and ongoing training
• Clear processes to support consistent execution

Application Process

Please apply via LinkedIn and complete all screening questions.

• Suitable applicants will be contacted for a brief initial conversation.