Supporter Relationship Executive

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good. We encourage everyone across the organisation to get involved, feel confident in championing our cause, and help us grow the support we need to protect children and give them the futures they deserve. If you're motivated by purpose and want to contribute to creating a safer, brighter world for every child, why not apply for our role as Supporter Relationship Executive ? What is the purpose of the Supporter Relationship Executive? This role supports the delivery of supporter-led fundraising activity by providing business support, resources and communications to fundraising groups and volunteers. Reporting to the Supporter Relationship Manager, you'll help ensure supporters receive excellent service and practical support to carry out their fundraising. This role plays a key part in supporting the NSPCC's mission. You'll contribute by:

• Supporting the delivery of supporter-led fundraising activity.
• Providing remote and event-based support to fundraising groups.
• Helping maintain accurate supporter records and ensure smooth logistics.

What will I be doing as a Supporter Relationship Executive? As Supporter Relationship Executive, you'll work across the Supporter Relationships team to provide practical and administrative support to fundraising groups. You'll help coordinate materials, communications and event logistics, and ensure supporters feel valued and well-supported.

• Provide business support to the Supporter Relationships team.
• Deliver remote engagement and stewardship to supporter groups.
• Support event planning, marketing and logistics.
• Maintain accurate records and update supporter databases.
• Liaise with internal teams to ensure goods and services are delivered as agreed.

What skills do I need to be a Supporter Relationship Executive? You'll be a proactive and organised communicator with experience in customer care, administration or supporter engagement. You'll bring creativity, flexibility and a collaborative approach to supporting fundraising activity.

• Experience delivering business support or customer service.
• Strong written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• Confidence using Microsoft Office and CRM systems.
• Numeracy skills for handling financial data and reporting.
• Commitment to NSPCC's values and safeguarding responsibilities.

Ready to apply? Please click the button ‘apply' to start your journey. You can find more information on our Career page. Still have questions about the role? For an informal chat about the role, please contact Caroline Morgan on caroline.morgan@nspcc.org.uk