AI Engineer

We’re searching for a talented AI Engineer who’s ready to innovate and make a real impact! This role combines deep technical expertise with a passion for innovation, particularly in applying AI and machine learning to integration challenges.

You will help design and deliver high-quality, scalable features, including AI-enhanced flows, predictive monitoring tools, and automation capabilities powered by Amazon Bedrock, Amazon SageMaker, and other modern AI/ML frameworks. You’ll work cross-functionally to translate product vision into technical outcomes and help lead the adoption of intelligent systems within our platform.

If you’re excited to apply your skills to meaningful projects and shape the future of integration, we’d love to hear from you.

Who we are:

We are a leading iPaaS provider, dedicated to simplifying integration for the fast-growing retail industry. Our mission is to empower eCommerce businesses with seamless data integration, enabling them to deliver exceptional customer experiences and drive significant growth. Having successfully supported over 400 brands, we take pride in our cutting-edge solutions that fuel business success.

What You'll Do:

• Develop a deep understanding of the needs, problems, and expectations related to Integration Platforms.
• Collaborate on the design and integration of AI/ML models into platform features, leveraging tools like Amazon Bedrock, SageMaker, and other AWS native services.
• Investigate and prototype the use of natural language processing, anomaly detection, and intelligent automation in the context of data mapping, flow optimisation, and support workflows.
• Spearhead the development of innovative methods to simplify tasks and enhance operational efficiency.
• Identify, analyse, and resolve problems, communicating issues and solutions clearly and concisely.
• Collaborate closely with team members to ensure technically accurate and timely deliverables.
• Identify critical activities and tasks on projects, contributing beyond assigned responsibilities, and adjusting priorities as needed.
• Collaborate with other teams for timely information acquisition and dissemination.
• Contribute to project success through idea generation, strategic input, improved communication, and effective decision execution.
• Assist in project management activities, including estimation, scheduling, planning, and progress tracking.
• Play a key role in software deployment activities to our production data centre.
• Foster a team player status, providing support to fellow team members and mentoring by setting an example.

What you’ll need:

• Extensive knowledge of APIs and common authentication methods such as OAuth.
• Familiarity with Amazon SageMaker, Amazon Bedrock, or similar ML/AI platforms (or willingness to learn quickly).
• Working knowledge of Docker and an understanding of Kubernetes.
• Proficiency in version control systems including Github Actions.
• Demonstrated self-starter capabilities under diverse project scenarios, ranging from individual tasks to collaborative team projects.
• Robust analytical, problem-solving, and organisational skills.
• Proactive, self-motivated, detail-oriented, and capable of excelling under pressure.
• Excellent communication skills and a willingness to collaborate effectively within a team.
• A keen focus on improving user experience

Nice to have (but not necessary):

• Experience with Integration Platforms.
• Exposure to LLMs, vector databases, or embedding techniques
• Degree in Computer Science or a related field.

What you’ll get in return:

• A competitive salary & career progression at a leading eCommerce iPaaS company.
• Work in a dynamic and collaborative environment with passionate professionals.
• An inclusive, supportive, "no questions are silly" working environment.
• Work with a growing global partner ecosystem.
• The chance to create meaningful, high-impact content that drives real commercial outcomes.
• Remote working with the option to work in our London Office.
• The very latest Apple tech and everything you'll need to get going.
• 25 days' holiday for a healthy work-life balance.
• A pension scheme.
• Access to a wide range of perks and discounts on Perkbox.
• A range of health benefits and mental health coverage.

If you're looking for a challenging and rewarding role, where you can make a real difference, we'd love to hear from you. Apply today to become part of our team!

At Patchworks, we are committed to equal opportunities and diversity in hiring. We welcome applicants from all backgrounds, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.