Resonance CX Partners logo

Customer Service Representative

Resonance CX Partners
Department:Customer Service
Type:REMOTE
Region:USA
Location:United States
Experience:Entry level
Estimated Salary:$30,000 - $45,000
Skills:
CUSTOMER SERVICECOMMUNICATIONPROBLEM-SOLVINGCRM SOFTWAREBILINGUAL
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Job Description

Posted on: October 27, 2025

Employer Industry: Customer Service Why Consider This Job Opportunity

  • Fully remote position, offering flexibility to work from anywhere
  • Opportunity for career advancement within the organization
  • Supportive and collaborative work environment
  • Chance to make a positive impact on customer satisfaction and experience
  • Encouragement for recent college graduates to apply

What To Expect (Job Responsibilities)

  • Respond to customer inquiries promptly and professionally over the phone and through other channels
  • Assist customers with product questions, orders, returns, and issue resolution
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members to ensure a seamless customer experience
  • Demonstrate strong problem-solving skills and maintain a high level of professionalism

What Is Required (Qualifications)

  • 1-3 years of customer service experience in retail or a call center environment
  • Strong communication and interpersonal skills with the ability to handle customer concerns effectively
  • Highly organized with strong attention to detail
  • Comfortable working in a fully remote environment
  • Recent college graduates are encouraged to apply; degree not required

How To Stand Out (Preferred Qualifications)

  • Experience in a customer service role within a remote work setting
  • Familiarity with customer relationship management (CRM) software
  • Bilingual abilities to assist a broader customer base
  • Demonstrated ability to work independently and manage time effectively
  • Previous experience in retail or e-commerce environments

CustomerServiceRemoteWork #CareerOpportunity #CustomerSatisfaction #JobOpening We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.

Originally posted on LinkedIn

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