Call Center Representative

This is a remote position.

We are looking for a dynamic Call Center Representative to join our team at ValueAdd Research and Analytics Solutions LLP. As a key player in the Outsourcing/Offshoring industry, you will be responsible for providing exceptional customer service and support to our clients. Location: United States (Remote) Pay: $28 - $32 per hour

Responsibilities:

• Handle inbound and outbound calls in a professional and courteous manner
• Provide accurate information and assistance to customers regarding products or services
• Resolve customer complaints and issues promptly and efficiently
• Update customer information in the database during each call
• Meet and exceed performance targets and goals

Requirements:

• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills
• Previous experience in a call center or customer service role is preferred
• Proficiency in MS Office and CRM software

Qualifications:

• High school diploma or equivalent
• Proven track record of delivering high-quality customer service
• Ability to work flexible hours, including evenings and weekends

Benefits:

• Competitive salary and benefits package
• Opportunities for career growth and development
• Friendly and supportive work environment

Requirements* High school diploma or equivalent

• Proven track record of delivering high-quality customer service
• Ability to work flexible hours, including evenings and weekends Benefits* Competitive salary and benefits package
• Opportunities for career growth and development
• Friendly and supportive work environment