Administrative Assistant

We are seeking an organized and dependable Administrative Assistant to support the Chief Operating Officer in a collaborative and professional environment. This role provides administrative and operational support to ensure day-to-day efficiency and effective communication. This role will work remotely while supporting a cross-functional, distributed team. Who you are

• Comfortable with Technology: You use MS Office (Word, Excel, and Outlook) as well as internal software
• Detail-focused: You stay ahead of tasks and follow established processes
• Organized: You manage multiple tasks while maintaining accuracy
• Reliable: You complete assignments on time and communicate status updates
• Calm under pressure: You manage shifting priorities professionally
• Detail-oriented: You ensure information is accurate and complete

Specific Responsibilities Include But Are Not Limited To Administrative & Calendar Support

• Manage and maintain the COO’s calendar, including scheduling meetings across time zones
• Schedule meetings based on availability, required participants, and logistical needs
• Coordinate meeting logistics, including virtual meeting links and materials
• Assist with organizing materials and agendas for meetings as requested
• Resolve scheduling conflicts and make adjustments as needed

Meeting Notes & Follow-Up

• Take meeting notes and distribute summaries when requested
• Maintain lists of action items and follow up on status updates

Administrative & Operational Support

• Track assigned tasks, follow-ups, and departmental requests as directed
• Maintain organized electronic filing systems, trackers, and documentation
• Provide status updates and reports as requested

Communication & Coordination

• Serve as a point of contact for internal communications related to the COO
• Assist with drafting routine communications and correspondence
• Coordinate information sharing between teams to support smooth workflows
• Provide administrative support for cross-functional meetings and projects

Required Skills / Abilities

• Associate’s degree or equivalent experience; 2+ years of experience in an administrative support role preferred
• Experience supporting leaders or teams in a remote or hybrid environment
• Proficiency in Microsoft Office Suite
• Excellent interpersonal and customer service skills
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and deadlines
• Ability to work independently and as part of a team
• Professional discretion and reliability

How we work

• With others: Collaborate with internal teams to support operational needs
• With agility: Responsibilities may vary day-to-day, requiring flexibility
• With accountability: We value follow-through and dependable support
• With open minds: We are committed to building a diverse and inclusive workplace
• With pride: We value our people and the contributions they make every day

Physical Requirements / Work Environment The use of standard office equipment and computers Remote work environment with a low noise level About 95 Percent Group 95 Percent Group is a leader in literacy instruction for pre-K through grade 8 across the U.S. The company offers professional development training for teachers and administrators as well as print and online products to assist teachers with literacy instruction. 95 Percent Group’s comprehensive educational consulting, professional development, diagnostic assessments, and instructional materials help schools deliver instruction that consistently and significantly increase reading achievement. The company was founded in 2005 and is based in Lincolnshire, IL (northwest suburban Chicago). Its customers are primarily school districts across the U.S., and they are served by consultants who travel for on-site training as well as through online training. 95 Percent Group has a fully engaged and highly committed leadership team who cares deeply about our mission. We’ve hired the best from inside and outside the industry. This is a tremendous opportunity to join a company positioned for continued significant growth. An added plus is knowing that what you’re doing every day is making a significant difference in children’s lives. Come work with a group of smart, fun, passionate professionals who value creativity, innovation, and making an impact. 95 Percent Group, LLC is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.