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Customer Support Specialist

DataAnnotation
Department:Customer Service
Type:REMOTE
Region:EU
Location:Austria
Experience:Entry level
Estimated Salary:$62,400 - $93,600
Skills:
LINGUISTICSGERMANENGLISHWRITINGGRAMMARCUSTOMER SUPPORTAI MODELSPROBLEM SOLVING
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Job Description

Posted on: January 30, 2026

We are looking for a Customer Support Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of linguistics. You will have conversations in both German and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say. Benefits

  • This is a full-time or part-time REMOTE position
  • You’ll be able to choose which projects you want to work on
  • You can work on your own schedule
  • Projects are paid hourly starting at $30+ USD per hour, with bonuses on high-quality and high-volume work

Responsibilities

  • Give AI chatbots diverse and complex problems and evaluate their outputs
  • Evaluate the quality produced by AI models for correctness and performance

Qualifications

  • Fluency in English and German
  • Detail-oriented
  • Demonstrated expertise in writing and grammar skills
  • A current, in progress, or completed Bachelor's degree is preferred but not required

Notes Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in Austria will be considered for this role. This is an independent contract position. #german

Originally posted on LinkedIn

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