NDIS Plan Manager

Company Description

Health Assure Plan Management specializes in personalized NDIS Plan Management services, ensuring support with a dedicated Plan Manager and quick payment of approved claims within 48 hours or less. Our services prioritize participant choice and control with a user-friendly online invoice approval process and 24/7 access to an intuitive real-time portal. We pride ourselves on providing tailored guidance without passing clients between multiple departments, unlike larger companies. Supporting NDIS participants across Australia, our services are fully funded under the Improved Life Choices budget in participant plans.

Role Description

This is a full-time remote role for an NDIS Plan Manager. As an NDIS Plan Manager, you will be responsible for assisting clients with managing their NDIS plans, overseeing budgets, processing and approving invoices, and providing timely financial reports. You will communicate directly with participants and service providers, offering exceptional customer support and ensuring compliance with NDIS guidelines. This position requires attention to detail, the ability to build positive relationships, and a commitment to empowering participants.

Qualifications

• Strong organization, attention to detail, and financial management skills
• Effective communication and excellent customer service skills
• Proficiency with digital tools, portals, and finance-related software
• Knowledge of NDIS or experience with NDIS-funded programs is highly advantageous
• Ability to work remotely and manage tasks independently
• A positive, empathetic approach to supporting individuals with disabilities
• Previous administrative, accounts, or case management experience is beneficial
• Relevant qualifications in Business Administration, Finance, or Disability Services preferred