KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!
Position Summary
We are looking for a French speaking Chat Operator who will be part of our international marketing department. The goal is to support our clients by being the first point of contact via our chat system on our website and ensure correctness of our database. The position starts with a 3-month contract with a high likelihood of extension. Join us!
What will be your responsibilities?
- To be in direct communication with our customers via our website chat
- Support customer queries by being the first point of contact
- Verification and correct input of client information into our CRM database
- Supporting of our database cleaning and expansion projects
- Living in Poland
- A first experience in customer support is a plus
- High level of accuracy and ability to deal with repetitive tasks
- Strong PC skills: Microsoft Excel/Word
- Strong written and verbal skills in French (C2) and English (business proficiency)
- Proficiency in Dutch, Czech, Polish, Hungarian, Slovakian or German is a plus
- Team oriented to cooperate within an international marketing team
- Competitive Monthly Gross Salary
- Full time position
- Remote working (only from Poland)
- International environment, open communication and continuous learning
The World's Most Innovative Companies TOP100 2011-2018
Top100 for 8 consecutive years since its inception
Boston Consulting Group's Value Creators Rankings
Top 50 2014-2022 #49 in 2022
Top 50 for 9 consecutive years
KEYENCE - KEY of SCI ENCE
Interested or do you have questions? Apply in the website or e-mail us at: career@keyence.eu