**Description de l'entreprise** Nous vous suggérons d'entrer les détails ici.

**Description du poste** Nous recherchons un.e Mandataire en assurances Expert Santé pour rejoindre notre équipe chez +ASSURANCES. Ce rôle à temps plein impliquera la gestion quotidienne des demandes de renseignements des clients, la fourniture de conseils personnalisés en matière d'assurance santé, ainsi que l'analyse des besoins des clients pour proposer les solutions les plus adaptées. Vous serez également chargé.e de maintenir à jour les dossiers clients et de vous tenir informé.e des évolutions du secteur. Ce poste est entièrement à distance, vous permettant de travailler depuis n'importe où.

**Qualifications**

*   Compétences en services d'assurance : Expérience dans la gestion des produits d'assurance, en particulier dans le secteur de la santé.
*   Compétences analytiques : Capacité à analyser les besoins des clients et à interpréter les données.
*   Compétences en communication : Excellentes aptitudes à la communication écrite et orale pour interagir efficacement avec les clients.
*   Compétences en finance : Solide compréhension des principes financiers et des déclarations de revenus.
*   Compétences en états financiers : Expérience dans l'interprétation et l'analyse des états financiers pour conseiller les clients.
*   D'autres qualifications appréciées incluent une bonne maîtrise des outils numériques et un sens aigu du service client.

Mandataire en assurances Expert Santé

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. **About The Pioneer Talent Program** Are you an early-career professional ready to kickstart your career in the dynamic world of blockchain? Binance’s Pioneer Talent Program is designed to nurture ambitious individuals like you. The program offers full-time roles where participants will gain hands-on expertise via a tailored training curriculum and personalized 1:1 mentorship from industry leaders. Dive behind the scenes of the world’s leading blockchain ecosystem while building the skills to thrive in Web3. Launch your career with purpose—join us in shaping the future of digital innovation. **Who May Apply** Candidates with up to 5 years of relevant work experience **About The Team** Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction. **Responsibilities:**

*   Handle high volume live chat and other online tools
*   Provide accurate, valid and comprehensive information
*   Follow communication procedures, guidelines, and policies
*   Support other business units with customer liaison, accurately document customer requests
*   Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
*   Go the extra mile to engage customers

**Requirements:**

*   Minimum 1 year experience in customer service, preferably in finance or E-commerce industry
*   College degree or above
*   Native-level fluency in French, and advanced English is required to support our global/overseas users in this role
*   Previous experience with cross-functional support will be advantageous
*   High level of honesty and integrity; Proactive and meticulous; Have a sense of responsibility and spirit of as a team
*   Ability to work under pressure, strong communication skills and aim to exceed beyond expectations
*   Passionate for the customer service industry and can accept to work under different work shifts
*   Positive about the crypto industry

**Why Binance**

*   Shape the future with the world’s leading blockchain ecosystem
*   Collaborate with world-class talent in a user-centric global organization with a flat structure
*   Tackle unique, fast-paced projects with autonomy in an innovative environment
*   Thrive in a results-driven workplace with opportunities for career growth and continuous learning
*   Competitive salary and company benefits
*   Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. _By submitting a job application, you confirm that you have read and agree to our **Candidate Privacy Notice** ._

Pioneer Talent Program - Customer Service Representative

**Bohemia Adventures** is looking for a detail-oriented and dynamic Tour Coordinator to help organize and manage day tours to Bohemian and Saxon Switzerland National Park. This role is perfect for someone with strong English and organizational skills, excellent customer service abilities + prior experience in tour coordination or operations.

You’ll work closely with our guides and office team to ensure every guest has an unforgettable experience.

Position Details:

🗓 Start Date: April 2025

⏳ Schedule: 1 day/week (Mon- Fri)

🕒 Working Hours: 7:00-12:00 & 17:00-20:00. Contract for at least 6 months.

💰 Salary: 2,000 CZK/day

💻 Own laptop & mobile phone for work is a must

🏠 Fully remote/home office position – but must be mainly based in the Czech Republic

📄 Contract-based position

Key Responsibilities:

*   Deliver outstanding customer service to our English-speaking clients via email and phone
*   Manage tour bookings and scheduling (including private and tailor-made tours)
*   Assist in creating itineraries for team-building events and private tours
*   Support clients with additional requests and last-minute changes
*   Coordinate daily tour operations and act as a point of contact for our guides
*   Prepare morning pickup schedules and send daily confirmation emails
*   Oversee tour payments and accounting for our guides, ensuring all transactions are processed accurately
*   Assign and manage company vehicles for tour guides, handling rentals and maintenance
*   Assist with marketing, accounting, product management, and HR activities as needed
*   In addition to working as a Tour Coordinator for Bohemia Adventures, you will manage Bohemian Homes reservations and keep the calendar updated

What We’re Looking For:

✔️ Fluent in Czech and English (additional languages are a plus!)

✔️ 2+ years of customer service experience (preferably in an international company)

✔️ 2+ years in the travel or tourism industry

✔️ Ability to work independently while thriving in a team environment

✔️ Strong organizational and multitasking skills

✔️ Tech-savvy (Microsoft Office, Google Drive, Outlook, etc.)

✔️ Must be based in the Czech Republic (remote role, but occasional in-person meetings required)

What We Offer:

🌟 A competitive salary of 2,000 CZK/day

🌟 A fully remote/home office work environment

🌟 A chance to be part of a growing international team

🌟 Opportunities for personal and professional development

How to Apply:

📩 Email your CV and cover letter (highlighting relevant experience) to career@bohemiadventures.com with the subject line: “BA Coordinator \[Your Last Name\].”

Check out more about us at www.bohemiadventures.com

We can’t wait to welcome you to our team! 🚀

Tour Coordinator (Casual, 1 Day/Week, Fully Remote)

Previous Next General Virtual Assistant General Virtual Assistant Part-time AEST (Australian Eastern Standard Time) E-commerce Business (Australian Client) Part-time to start. **Task List**

*   Customer service
*   Fulfilling all drop shipped orders (5-10 per week at current)
*   Weekly check of all category pages and ensure merchandise displays are correct
*   On-page SEO & Blog publishing (Support from the in-house team)
*   Liaising with Social media influencers to organiser giveaways (2 per month)
*   2 x mail chimp EDM’s per month (Support from the in-house team)
*   Social media marketing – Facebook, Instagram and TikTok, and Pinterest
*   Creating posts, publishing content
*   Working in the advertising suites from time to time as requested.
*   Updating and importing new products to Shopify – rewriting product descriptions
*   Creating new stock orders for our suppliers
*   Checking on marketplace portals – eBay, amazon, catch, and adhoc work within them.

**Skills Required** Key skills would be:

*   communication
*   social media
*   website (shopify) capabilities
*   general technical competence.

VAT2023-01-11T10:57:36+10:00 Share This Story, Choose Your Platform! FacebookXRedditLinkedInTumblrPinterestVkEmail

General Virtual Assistant

To succeed in this role you need to love two things: clients and technology. We bring you the latest tools available in order to take you to your highest potential.

At INKI, we’re growing rapidly and need a self-motivated problem-solver to manage customer-facing operations. This role is ideal for someone that wants to use the latest AI tools to independently handle support requests, coordinate logistics, and ensure seamless processes while collaborating with our multicultural team.

INKI is a VC-backed startup offering tech devices as a subscription service to over 400 business clients across 26 European countries, promoting sustainability through our circular economy model.

**What You’ll Do**

*   Manage customer support requests related to device repairs, insurance claims, returns, and logistics.
*   Take ownership of cases—pushing things forward proactively
*   Coordinate with repair centers, warehouses, insurers, and courier companies to ensure smooth operations.
*   Track repair progress, shipping status, and service workflows, keeping customers informed.
*   Handle invoicing for support cases (e.g., repair fees, cancellation fees) and manage rental subscriptions.
*   Solve unique customer challenges with a hands-on, adaptable approach.
*   Work with multiple tools such as Slack, Airtable, Odoo, and courier platforms to streamline operations.

_\* If you’re interested in sales and account management, there’s an opportunity to grow into a role that includes lead nurturing, product guidance, and order assistance._

**What You’ll Need**

*   Tech-savviness and experience working with multiple digital tools.
*   Strong analytical and problem-solving skills to handle diverse customer cases.
*   A **proactive mindset**—you don’t wait for things to happen, you make them happen.
*   Ability to multitask and manage shifting priorities in a fast-changing environment.
*   Excellent communication skills with a customer-first approach.
*   Fluent English & Romanian (mandatory); French, Hungarian, or German is a plus.

**Must Have**

*   Proven problem-solving abilities and technical proficiency.
*   A **push-forward** attitude—taking initiative to get things done.
*   Self-disciplined with the ability to manage multiple priorities independently.
*   Experience handling databases and operational workflows.

**Nice to Have**

*   Background in customer support, logistics, or supply chain operations.
*   Experience in a startup or tech focused, fast-paced business environment.
*   Knowledge of additional European languages.

**Growth & Development**

🚀 Join a rapidly expanding European tech company at the forefront of device-as-a-service.

🌍 Work with a diverse, international team across the EU.

📚 Gain continuous learning opportunities and exposure to the latest business technologies.

📈 Clear path for career growth as our operations scale.

**Work Environment**

💻 Full remote flexibility – work from anywhere.

🌱 A culture that values innovation, problem-solving, and sustainability.

🤝 Supportive, international team passionate about transforming business technology.

**Benefits**

💰 Competitive salary.

🏖️ 21 days holiday + bank holidays.

🖥️ Latest tech equipment, including a new MacBook.

Tech enabled Customer Success & Operations Associate

_Full Time • Fully Remote • Salary Range € 40.000 - €50.000 gross annually depending on experience •_

_Join and Revolutionize the Global Food Supply Chain with us! 🦁🚀_

What’s the opportunity? 💡

At Orderlion, we’re on a **mission to transform the global food supply chain**, fostering a sustainable food ecosystem and tackling food waste on a worldwide scale. The wholesale food industry, a massive yet under-digitized market, **moves €2,000 billion worth of goods** annually. In this landscape, building strong customer relationships is more crucial than ever.

Orderlion’s cutting-edge **eCommerce Operating System** empowers food suppliers to seamlessly connect with their restaurant and supermarket customers through an intuitive app-based ordering platform. By automating sales, customer service, and logistics, we are redefining efficiency and customer engagement in the industry.

We are looking for a highly motivated Customer Success Manager (CSM) to support growing our strongest markets. You will be part of our customer success team and lead new customer project launches. This role blends relationship management, technical expertise, and project leadership to drive successful outcomes for both clients and Orderlion.

Do you love connecting with people, have a true passion for making customer successful, and want to be part of revolutionizing an entire industry alongside an experienced entrepreneurial team? Read on and join us at Orderlion!

What will you be doing 🚀

*   **Customer Onboarding.** You welcome new customers via a kick-off meeting, help setting up their accounts and complete the onboarding process with a training session for them to get the most value out of Orderlion.
*   **Project Management.** Collaborate and coordinate between multiple stakeholders (customers, 3rd-party integration partners, internal teams), conduct risk assessment, main project timeframes, use project management tools to track project performance.
*   **Account Management.** Build strong customer relationships, serve as their primary point of contact. You recognize potential within our existing customer base and support our sales team to utilize growth opportunities.
*   **Support.** You will provide customers with support via phone and email. You participate in internal product testing sessions.
*   **Process Improvement**. Collaborate with your team to continuously improve our internal processes for a high level of efficiency and automation.
*   **One-on-One Mentorship**. As a team of serial entrepreneurs, you'll experience a tailor-made mentorship program led by our leadership team with a focus on long-term personal development to become an absolute customer success superstar.

What skills do I need? 📖

*   **Language Proficiency (all 3 are mandatory**!):
*   **Fluent French speaker** (C2 level or native-level proficiency) _(for working with customers in France)_
*   **Fluent German speaker** (C2 level or native-level proficiency) _(for working with customers in the DACH markets)_
*   **Fluent English speaker** (C2 level or native-level proficiency) _(as English is our company language and for working with customers in UK)_

*   **Work Experience:** 1-3 years of experience as Customer Success or Account Manager, ideally at Software-as-a-Service (SaaS) startups - specifically **onboarding new and developing existing customers**
*   **Proven Track Record:** Demonstrated achievements in onboarding and developing customers in high-performance environments.
*   **Communication Skills**: A powerful communicator with a positive, energetic attitude.
*   **High Energy**: A strong bias towards action and a high energy level to drive results.
*   **Project Management Skills:** You can prioritize well and can focus on execution. You can drive multiple projects forward.
*   **Optional:**Technical acumen with ERP systems, EDI integrations, and APIs. Are you technically interested and love to dig a bit deeper into software/tech topics? That’s a plus!
*   Experience with CRM and Customer Service tools like Hubspot, Salesforce, Intercom, Zendesk, …

Perks & Benefits

At Orderlion, we offer a range of **benefits** to our lions 🦁:

👑 **Influence**: Have a **voice** in our work, shape our direction, and build something impactful.

🚀 **Hands-on Experience:** Gain invaluable experience in building and managing a high-growth organization from the ground up.

📖 **Personal Growth**: Focus on **personal development** with **active mentorship** to help you build a successful career.

👨‍👩‍👦‍👦 **Co-ownership**: Participate in our **employee share program** and be a co-owner of our success.

🚀 **Outcome & Impact**: We care about results, not hours. **Work flexibly** and focus on making an impact.

🏝️ **Remote Work**: Enjoy the freedom to work **fully remotely** from anywhere within European time zones.

What is working at Orderlion like? 😍

We are an ambitious and dynamic team where constant self-improvement is the norm. Every team member works autonomously, makes impactful decisions, and finds innovative solutions to achieve their goals. You’ll be surrounded by supportive colleagues committed to mutual growth through our 1-on-1 check-in approach, fostering an environment of continuous feedback and improvement.

What happens when I apply? 🤓

**_4 Steps to Success:_**

1.  **Step - Online Assessment:** You will conduct a **30 minute online assessment** to check basic qualification criteria for the role (language, experience, aptitude).
2.  **Step - Project Case**: You will participate in a **60 - 90 minute video call** together with our CEO and CTO where you will be role-playing some typical scenarios for the role.
3.  **Step - Deep Dive**: You will have a **30 - 60 minute video call** with our CEO to go deeper on prior work experience, your career aspirations and answer your questions about the role.
4.  **Step - Team Connect**: You will have a **30 - 60 minute video call** with potential future colleagues in our CSM team to get to know each other and to answer your questions about the role and the company.

**_Upcon successful completion:_**

*   **Reference Calls:** At the end of the deep dive call, we will ask you to introduce us to 2 former managers of yours to allow us to conduct reference calls via phone sharing their past work experience with you.
*   **Decision Call**: You will have a final **15min phone call** to give you our final answer and potentially make the offer for the role.

_• Full Time • Fully Remote • Salary Range € 40.000 - €50.000 gross annually depending on experience •_

**Diversity and Inclusion**

☝️ We are committed to attracting and retaining a diverse range of talented individuals. We foster an inclusive and diverse company culture, welcoming everyone regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Who we are 🦁

Orderlion is a remote-first, fast-growing SaaS tech startup revolutionizing the food supply chain industry. Expanding throughout Europe with **offices in Paris, Vienna, and Barcelona**, our mission is to **help food suppliers thrive** in the digital era. We’re transforming an age-old industry, shifting it from fax machines to modern apps and eCommerce solutions, digitizing one of the last analog industries.

Founded in 2018 by serial entrepreneurs and industry experts from Zalando, Groupon, and Oetker Digital, Orderlion aims to make the B2B food industry more transparent and sustainable. We have scaled to multiple countries, won several awards, raised **€10 million in funding**, and achieved **€500+ million in transaction volume** through our SaaS platform.

This is your chance to join Orderlion during our exciting scale-up stage and become one of our core members.

Send us your application and be part of a team that’s transforming the future of food supply!

Customer Success Manager

**About Tide** At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over **1 million small businesses** across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. **Note: 1 year contract (maternity cover)About The Team** As a Social Media Support Specialist, you would be helping businesses across the UK to become success stories every day. You’ll love talking to people, and have an empathetic nature along with a passion for solving customer problems. You will play a key part in helping Tide expand by providing around the clock support, every day of the year. **About The RoleAs a Social Media Support Specialist you’ll be:**

*   Providing the best customer experience when handling member queries and feedback on social media and review channels
*   Supporting Root Cause Analysis and internal feedback loops with frontline support and specialist domains to mitigate an increase and repeat of complaints
*   Helping to cultivate and maintain a unique and customer-centric culture;
*   Having the opportunity to support other members of the wider Tide team
*   Investigating complex issues and engaging with the PR, marketing and content teams
*   Delivering general front-line Customer Service in addition to creating small educational pieces of content for our members
*   Working on shifts

**What We Are Looking For**

*   You have excellent spoken and written English skills
*   You have a good understanding of content creation and community management principles.
*   You are a great communicator – you are able to explain complex information in a simple and easy to understand way and be confident talking with our customers
*   You have experience with handling queries via at least one social media platform for a minimum of 1 year
*   You enjoy finding novel ways to solve difficult problems
*   You have really strong organisational skills and you are able to juggle priorities to ensure that members get the best support experience
*   You have good understanding of financial services terminology
*   You enjoy helping mentor new members of the team, and support them with your wisdom and experience and help out with common back office tasks
*   You are comfortable using industry tools like Kustomer, GSuite, and Jira
*   You have experience working in start-ups or scale-ups
*   You have experience working with Agile practices

**What You’ll Get In Return**

*   25 days paid annual leave
*   3 paid days off for volunteering or L&D activities
*   Extended maternity and paternity leave covered by the company
*   Personal L&D budget in the amount of 1000 BGN per year
*   Additional health & dental insurance
*   Mental wellbeing platform
*   Fully covered Multisports card
*   Food vouchers
*   Snacks, light food, drinks in the office
*   WFH equipment allowance
*   Flexible working from home
*   Sabbatical Leave

**Tidean Ways of Working** Make work, work for you! Tide embraces and supports flexible working arrangements. We are a **remote-first** business that enables its employees to work remotely from anywhere in their home country. Additionally, Our Working Outside the Office (WOO) policy allows you to work from anywhere in the world, up to 90 days per year per country. We are remote-first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. _At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard._ _You personal data will be processed by Tide for recruitment purposes and in accordance with_ _Tide's Recruitment Privacy Notice__._

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