Virtual Assistant

Company Description

Learn Music With Shaun is a company based in Rouse Hill, New South Wales, Australia. The company focuses on providing high-quality music lessons and educational resources. Learn Music With Shaun is committed to helping students of all ages and skill levels develop their musical talents. With a passion for music education, the company aims to make learning music accessible and enjoyable for everyone.

Role Description

This is a part-time remote role for a Virtual Assistant. The Virtual Assistant will be the first point of contact to the parents/students, essentially walking them through the journey from being a student or managing the leads. This person will be good at handling administrative tasks, including managing emails and calendars, scheduling appointments, and organizing virtual files. Other responsibilities include social media management, customer support, and assisting with marketing efforts, will also be required to understand a little about Australian schools and their norms (i.e. school finish time, availabilities). They will also be managing waitlist and also having a system for follow ups. The Virtual Assistant will provide support to ensure smooth daily operations and enhance the online presence of Learn Music With Shaun.

Qualifications

• Administrative skills: Excellent organizational abilities, email management, calendar management, and scheduling appointments
• Communication skills: Strong written and verbal communication, customer support experience
• Technical skills: Proficiency with virtual tools, social media management, and digital marketing
• Relevant experience: Background in the music industry or an understanding of music education is a plus
• Ability to work independently and manage time effectively
• High level of professionalism and reliability
• BONUS if they know how to use My Music Staff, Google Workspace
• Ability to set up a remote phone number so inquiries can be filtered to them and we can work out a system to get students on board

Remuneration can be discussed upon success of candidates, will require some references before starting