Employer Industry: Healthcare Technology Why Consider This Job Opportunity

• Opportunity for career advancement and growth within the organization
• Remote work environment offering flexibility
• Health benefits fully paid for employees
• Flexible Paid Time Off Policy with 11 company holidays per year
• Paid parental leave and 401K with matching contributions
• Learning and development allowance to enhance your skills

What To Expect (Job Responsibilities)

• Serve as the primary point of contact for customers regarding service and support questions for all application offerings
• Troubleshoot and resolve application and workflow issues with exceptional customer service
• Deliver a high-quality client experience by identifying and documenting client needs and concerns
• Communicate and collaborate across teams to ensure client satisfaction and service quality
• Participate in quality assurance and application testing of software as required

What Is Required (Qualifications)

• Bachelor’s degree recommended
• Proficient in MS Office and related products
• Must be technically savvy with the ability to learn new software quickly
• Exceptional communication skills for both internal and external interactions
• Ability to manage multiple tasks in a fast-paced environment

How To Stand Out (Preferred Qualifications)

• Experience in healthcare or clinical settings
• Familiarity with e-chart or practice management software

HealthcareTechnologyCustomerSupport #RemoteWork #CareerGrowth #InclusiveWorkplace We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #ResonanceCXPartners