Employer Industry: Customer Service Solutions Why Consider This Job Opportunity

• Compensation of $15.00 per hour
• Opportunity to earn bonuses tied to customer satisfaction and service quality
• Participate in training and development programs that enhance your customer service skills
• Work remotely from TX, SC, NC, FL, or GA, with a flexible schedule within operational hours
• Join a service-first culture where excellence is recognized and rewarded
• Collaborate with a high-performing team dedicated to delivering exceptional support

What To Expect (Job Responsibilities)

• Deliver a white-glove customer experience by maintaining clear, positive, and supportive interactions
• Act as the primary point of contact for high-value clients, providing a polished and empathetic experience on every call
• Actively listen and tailor each interaction to meet the unique needs of customers
• Take ownership of the customer journey, ensuring seamless resolutions and proactive follow-ups
• Document interactions in the CRM system to ensure continuity and accuracy

What Is Required (Qualifications)

• High school diploma or equivalent required; associate degree or equivalent experience preferred
• Experience in high-touch customer service, technical support, or call center environments serving premium clients
• Exceptional verbal and written communication skills, with the ability to adapt tone and language
• Detail-oriented and accountable, with a strong sense of ownership for customer experiences
• Proficient with CRM systems and data tracking

How To Stand Out (Preferred Qualifications)

• Experience with multichannel support (phone, chat, email)
• Naturally empathetic and patient, with a strong ability to make customers feel valued
• Adaptable and professional under pressure, maintaining composure with challenging customers

CustomerServiceRemoteWork #CareerOpportunity #BonusStructure #TrainingProvided "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #ResonanceCXPartners