Remote Customer Service Representative - Hotel Bookings

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Job Title: Remote Customer Service Representative - Hotel Bookings Location: Remote | United States Schedule: Flexible (Part-Time or Full-Time) About The Role We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment. Responsibilities

• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat
• Maintain organized client records
• Participate in virtual training and team meetings

Qualifications

• Strong communication and customer service skills
• Ability to work independently in a remote setting
• Basic computer proficiency
• Interest in travel and hospitality

What We Offer

• Remote work with flexible scheduling
• Training and ongoing support
• Access to travel industry tools and resources
• Performance-based earning potential
• Travel-related perks and discounts

$45,000 - $75,000 a year Apply today to start your journey in the travel industry. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #ResonanceCXPartners