Location: Fully Remote (Must be based in continental Portugal)
Position Type: Full-Time / Part-Time
Start Date: ASAP
Are you fluent in Dutch and looking for a flexible, remote role with great growth potential? We are hiring Customer Support Representatives to join a dynamic, international team in Portugal!
What We Offer
- Flexible Work Contracts: Choose between 20h, 25h, 30h, or 40h per week.
- Competitive Compensation: Starting salary from €1,580 gross/month (for full-time/40h) + bonus + comprehensive benefits package.
- Work-Life Balance: Fixed schedule from Monday to Friday between 06:00 and 19:00 (No weekend shifts!).
- Career Progression & Language Bonuses: Speak other languages? High-performing agents can transition into multiskill roles (e.g., combining Dutch with Norwegian or other languages) after 2–3 months for an increased salary package.
- 100% Remote: Work from the comfort of your home anywhere in continental Portugal.
- Provide exceptional customer service and assistance to Dutch-speaking clients via phone, email, or chat.
- Maintain high customer satisfaction standards while troubleshooting queries and offering reliable solutions.
- Complete full-time paid onboarding and training to set you up for success.
- Language Proficiency: Native or C1/C2 fluent in Dutch (written & spoken). Strong command of English is a plus.
- Location Requirement: Currently residing in or able to work remotely from continental Portugal.
- Skills: Excellent communication skills, customer-oriented mindset, and strong problem-solving abilities.
- Availability: Available for full-time training upon joining.