Operations Administrator

Operations Administrator – Job Description

At SeeMore Energy, we strongly believe there’s never been a more important time for businesses to start understanding the energy markets and the impact rising costs could have on their organisation.

Following the unprecedented volatility on the energy markets over the last few years, and the increasing importance for businesses to improve sustainability measures within the UK, it’s time to do more and ‘SeeMore’ when it comes to Energy Management.

As a leading Energy Consultancy, we’re excited about a future where we can help businesses pro-actively understand their energy, by working with clear targets, objectives and goals to future proof the company.

To get to where we’re going, we need an Operations Administrator who can understand the vision and direction of the company as we aim to become one of the UK’s leading Energy Consultants.

The Role:

The Operations Administrator will play a key role in supporting operational delivery, with primary responsibility for managing our bill validation function and associated client services.

Bill Validation & Reporting:

Run the monthly bill validation process for our customers, including supplier invoice retrieval, validation via CRM system, discrepancy identification, report production, and communication with customers.

Query Management & Stakeholder Communication:

Manage invoice and account-related queries across customers, suppliers, and partners, including investigation, resolution, stakeholder communication, and accurate CRM logging to ensure visibility and accountability.

Operational Support:

Provide day-to-day operational support through CRM data management, coordination of client and partner onboarding, preparation of internal reporting, management of supplier account notifications (including payment and accounting queries), customer liaison to support timely resolution, and coordination and submission of monthly meter readings to suppliers.

What we’re looking for?

Due to the on-going growth plans for the company, it’s essential that the successful candidate has experience within an energy specific service based role already on their CV.

Experience Required:

·      Experience and success of working within an Energy Consultancy or Energy Supplier.

·      Understanding of supplier invoices and invoice validation processes.

·      Experience managing queries and communicating directly with customers, suppliers, and partners.

·      Comfortable with query management and logging of activities within a CRM system.

·      Experience of building strong relationships and networks (at all levels), both internally and externally.

·      Previous experience working in an agile, remote working organisation, demonstrating skill in managing changing workloads and supporting wider company targets.

·      Strong communication skills, capable of delivering work against clear deadlines and goals.

·      Excellent attention to detail, showing initiative, working independently, and solving problems effectively.

We are proud to be offer a Remote workplace environment for our staff. 

At SeeMore Energy, we offer a remote working policy which allows our staff the opportunity to enjoy a healthy work-life balance. Our policy enables work to be concluded without the restrictions of a fixed working office, and we feel this optimises employee engagement and improves productivity.

The Company!

At SeeMore Energy, we aim to help our clients better understand all aspects of their energy requirements, working with both single site and multi-site portfolios across SME and the I&C markets.

With a streamlined approach, we aim to provide market leading consultation services across several key areas including:

-Invoice Validation

-Energy Procurement

-Energy Efficiency Projects

-Net Zero Consultancy

-Energy Compliance

Our values of working in an ethical, transparent and accountable manner see us aim to develop long-standing relationships with clients & our associated partners.

We firmly believe that within the current climate, developing and maintaining a trusted relationship with a consultancy who operates, educates and advises with clarity and effective communication is a must have for any business.

The Package!

The vacancy is listed based on 16 Hours per Week (Mon-Thurs 10:00-14:00) working from home.

• Pro-rata salary of £29,460 (Based on FTE of 37.5 Hours per week)
• 16 Hours per week salary to equal £12,570pa.
• Company Pension scheme
• Flexible Remote working policy
• 28 days holiday allowance, inclusive of public holidays. (Option to buy up to 5 more days per annum)
• Company provided laptop & mobile phone.

To Apply…

To express interest in the role, please email a copy of your most recent CV to amy@seemoreenergy.co.uk, alongside a covering letter of what you’re looking for as the next step within your career.