Administrator Neuro Center

Salary: £22,000 – £26,000 per annum (pro-rata) – negotiable higher salary for more experienced candidate

Contract: Fixed term, 23 months – with a view to permanent

Probation period: 6 months

Location: Remote

Job Overview

Our client is a specialist neuropsychology service supporting children and young people with complex neurodevelopmental, neurological, and psychological needs. They offer compassionate, multidisciplinary care with a focus on accessibility, clinical excellence, and family-centred practice.

We are seeking a proactive and highly skilled Administrator to support the smooth day-to-day running of our service. This role is integral to managing our growing caseload and associate network, and will involve administrative, coordination, and client-facing responsibilities.

This is a varied and rewarding position for someone with advanced clerical and digital skills, exceptional attention to detail, and strong organisational ability.

Key Responsibilities

·      Inbox management – triaging, flagging, and responding to emails professionally and promptly.

·      Client onboarding – logging enquiries, preparing and tracking quotes, sending and receiving forms.

·      Document preparation – formatting reports to medico-legal standards, proofing and quality-checking for consistency, finalising and sending documents, managing PDFs.

·      Tracking documentation – recording and monitoring receipt of signed reports, forms, and consents.

·      Associate coordination – supporting handovers, maintaining case trackers, onboarding new associates, and sharing documentation.

·      Scheduling & diary support – managing bookings and coordinating availability.

·      Financial administration – raising invoices, tracking payments, and balancing accounts using QuickBooks; preparing payment summaries and liaising with our bookkeeper.

·      Communication support – contacting case managers, solicitors, schools, and other professionals as required.

·      Data and file management – organising and updating records in OneDrive, SharePoint, and Qunote.

·      Audit & reporting support – collating service activity data to support reviews, litigation, or funding needs.

·      Compliance – ensuring GDPR processes are followed, supporting document retention and data security policies.

·      Business development support – following up on enquiries, supporting outreach, and assisting with digital presence.

Essential Skills & Experience

·      Advanced proficiency in Microsoft Excel – including formulas, automation, and data tracking.

·      Strong Microsoft Word skills – confident in formatting, editing, and preparing professional reports to medico-legal standards.

·      Experience with PDFs – collating, editing, and managing finalised documents.

·      Experience with QuickBooks – for invoicing and account reconciliation.

·      Experience using patient record systems (e.g. Qunote or similar).

·      Excellent attention to detail – particularly in report formatting, data entry, and proofreading.

·      Understanding of GDPR processes and ability to manage sensitive information with discretion.

·      Strong written and verbal communication skills.

·      Ability to work independently and manage competing priorities effectively.

Desirable Experience

·      Experience within case management, medico-legal, or private therapy services.

·      Previous administrative support in clinical, legal, or educational settings.

·      Ability to contribute to website maintenance (Wix), create and manage a LinkedIn profile, and support digital media presence through posts and updates.

Why Join ?

·      Work remotely with a flexible schedule.

·      Join a values-led, child-focused team making a meaningful difference.

·      Be part of a supportive and collaborative environment.

·      Contribute to an innovative and expanding service with opportunities to grow.