This is a Fully Remote Job
About Our Client:
Mass General Brigham Health Plan operates within the healthcare industry as part of one of the world’s leading integrated healthcare systems. The organization addresses the challenge of providing members with seamless and affordable healthcare solutions by focusing on innovative, member-centered care and coverage.
About the Opportunity:
The APPEALS ASSISTANT role supports the appeals and claims resolution process to ensure timely and accurate submission and follow-up of appeals. This position is vital for coordinating documentation, communication, and tracking of appeals cases, directly impacting the efficiency and effectiveness of claims handling.
Responsibilities:
- Prepare and submit appeal documents and claims materials to insurance providers and stakeholders
- Maintain organized records of appeals and related communications
- Coordinate with billing and claims teams to ensure proper documentation
- Follow up on pending appeals and communicate status updates
- Support reporting on appeals activity, trends, and outcomes
- Manage correspondence related to appeals
- Monitor deadlines to ensure timely submissions and follow-ups
- Provide administrative support to billing/claims and other departments as needed
Requirements:
- High School Diploma or equivalent
- 1-2 years of administrative experience
- Preferred 1-2 years experience in healthcare billing or claims
- Proficient organizational and time-management skills
- Effective written and verbal communication skills
- Proficiency in Microsoft Office and billing software
- Attention to detail and accuracy
- Ability to manage multiple tasks in a fast-paced environment
Pay Range and Compensation Package:
- $19.81 - $28.30 per hour
Benefits & Perks:
- Competitive salaries
- Medical insurance
- Dental insurance
- 401(k) plan
- Flexible work options
- Career growth opportunities
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.
