This is a Fully Remote Job
About Our Client:
The organization operates within project and service management, focusing on coordinating service delivery to meet contractual commitments and quality standards. It addresses challenges in project planning and execution by supporting scheduling, technician assignments, communication, work order processing, and documentation control to ensure timely and accurate project outcomes.
About the Opportunity:
The SERVICES - PMO - PROJECT COORDINATOR role is designed to support project and program managers by managing the day-to-day activities of smaller-scale projects and defined workstreams. This position ensures smooth execution of service projects, primarily focusing on installation, moves, adds, changes (IMAC) activities, scheduling, reporting, and documentation, contributing to successful delivery of customer commitments.
Responsibilities:
- Support project planning, scheduling, budget tracking, and coordination for smaller projects or workstreams
- Interpret scope and pricing to build implementation plans and coordinate schedules, work orders, and technician assignments
- Prepare technicians with necessary documentation and resources
- Monitor daily project execution, resolve carryovers, and maintain accurate schedules through completion
- Provide weekly status reports and manage communication and escalation
- Validate technician documentation and project data for accuracy and compliance
- Process work orders and review invoices
- Maintain project metrics, revenue forecasts, and resolve issues
- Communicate professionally and timely with customers and internal stakeholders
- Follow PMO standards, templates, documentation controls, and escalation paths
- Capture lessons learned and support process improvements
- Build project management capability through coaching and progressively complex assignments
Requirements:
- High school diploma or equivalent with at least two years of experience in project coordination, field services, operations, deployment coordination, or similar
- Ability to manage multiple priorities and detailed records with limited supervision
- Strong written and verbal communication skills, including professional presence in virtual settings
- Knowledge of project schedules, status reporting, work order administration, risk and issue tracking, data analysis, and project closeout
- Professional judgment, accountability, resourcefulness, and focus on quality and customer commitments
- Proficiency with Microsoft Outlook, Excel, Word, PowerPoint, Teams, and SharePoint
Pay Range and Compensation Package:
- The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.