ThinkOn logo

Inside Sales Account Manager

ThinkOn
Department:Customer Service
Type:REMOTE
Region:Australia
Location:Melbourne, Victoria, Australia
Experience:Entry level
Salary:A$80,000 - A$90,000
Skills:
SALESCUSTOMER SERVICECRMMICROSOFT EXCELPOWERPOINTCLOUD SERVICESPROBLEM ANALYSISCOMMUNICATION
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Job Description

Posted on: May 3, 2025

ThinkOn Australia is expanding its Sales team and seeking a Melbourne based Inside Sales Representative.

Reporting to the Director of Sales, APAC, the Inside Sales Representative is responsible for maintaining and growing business with ThinkOn’s customers and partners. The Inside Sales Representative will assist in becoming the key contact to their accounts for all issues or requests that may arise. The Inside Sales Representative will work with the Sales and Marketing teams to provide insight into sales campaigns for focused accounts along with company-wide campaigns. This role will work closely with the Inside Sales Team in supporting the cash-to-invoice cycle along with the Operations Team.

ThinkOn is a remote-first organization. At this time, we are welcoming candidates from Melbourne, Australia for this position.

Please note that this listing is for a current vacancy at ThinkOn. We are looking for qualified and experienced candidates who are eager to contribute and grow with us. If you're interested in this opportunity, we encourage you to apply soon, as we are reviewing applications on a rolling basis. Please apply for this Melbourne based role via our careers page located here: https://www.thinkon.com/careersYou Will:

  • Maintain communication and touch points with focus accounts at least twice per month
  • Updated and maintain our internal CRM/Order System
  • Support Channel Partners quoting, order processing, Compass knowledge, transactions & updates, and prepare responses on information requests
  • Independently assess opportunities and build quotations that are optimized to ensure the ThinkOn Service quoted is accurate and aligns with the customer need
  • Knowledge expert on all Quote to Cash processes with our Partner ecosystem
  • Work with Operations to make sure orders are meeting proposed timelines
  • Assist partners with sales calls into their customer base
  • Provide monthly funnel updates and forecasting
  • Execute sale call campaigns for specific services/products
  • Handle outside roles like conferences, customer meetings, and presentations
  • Assist with preparation of large RFP/Tender opportunities
  • Work with current and future vendors of ThinkOn
  • Attend Channel Partner Vendor Desk locations on a weekly basis
  • Be flexible in relation to global time zones when required
  • A global summit is held in Canada annually and the ISR maybe required to attend
  • Other duties as required

You Have:

  • Bachelor’s Degree or equivalent
  • Knowledge of Enterprise (Business) Technology preferred
  • Sales or Customer Service Experience
  • Experience with building PowerPoint presentations and working with Excel
  • Great attention to detail and accuracy
  • Strong teamwork and collaboration skills
  • Willingness to learn new technologies and stay up to date on technology trends
  • Strong problem analysis and problem-solving skills
  • Ability to work in a rapidly evolving workforce
  • Strong oral and written communication skills
  • Experience and or an understanding in Cloud Services including BaaS, DRaaS and IaaS will be highly regardedSalary:
  • Base Salary Range: $80,000-90,000 AUD
  • Commission Split: 70/30
  • Total OTE Range: $115,000-125,000 AUD

Benefits and Perks:

  • A remote-first culture
  • Competitive compensation package
  • Flexible time-off for vacation, plus illness & personal days

About ThinkOn Inc. | Where Data Thrives:

Founded in 2013, ThinkOn is a managed infrastructure services provider (MISP) with a global data center footprint, focused on empowering partners to do whatever they need to do with their data. ThinkOn’s team of data-obsessed experts protect clients’ data like it’s their own, making it more resilient, secure, actionable, and searchable. ThinkOn is Channel First and works with a global network of value-add resellers and managed service providers to provide creative, turnkey Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup-as-a-Service (BaaS) solutions and data management services that are fast, flexible, scalable, highly secure, and cost-effective with predictable pricing and no hidden fees. ThinkOn has data centers located across North America, the United Kingdom, Australia, and the Caribbean.

Recognized for its substantial growth and global success, ThinkOn has been named to several notable lists, including The Globe and Mail’s Report on Business ranking of “Canada’s Top Growing Companies” (2021 and 2022), the Deloitte Technology Fast 500 (2021 and 2022), the Deloitte Technology Fast 50 (2021), CIO Review’s “Most Promising Backup Solution Provider” (2021), the Canadian Business “Growth List,” and Channel Daily News’ “Top 100 Solution Providers” (2021). ThinkOn is headquartered in Toronto, Ontario. To learn more, visit www.ThinkOn.com

Accessibility Accommodations:

ThinkOn is committed to a workforce that is reflective of diverse populations. We welcome applications from qualified individuals from all backgrounds. ThinkOn provides accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please let us know and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and adheres to our corporate values.

Learn more about our corporate values at www.ThinkOn.com/values/.

Originally posted on LinkedIn

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