Marketing and Business Development Officer (Maternity Leave Contract)

ABOUT PROVISIONAL PSYCHOLOGIST HUB

Designed by psychologists, for psychologists, the Provisional Psychologist Hub supports provisional psychologists on their journey to registration. Our mission is to make supervision, professional development, and guidance accessible and affordable when it’s needed. We play an integral role in strengthening the future psychology workforce in Australia.

JOIN OUR TEAM

Permanent work-from-home role

Rewarding position in a small, supportive team

Market-leading organisation in a growing industry

6-month contract (maternity leave cover), with potential for extension or ongoing employment

THE ROLE

Provisional Psychologist Hub is a national leader in supervision and professional development services for provisional psychologists.

This is a full-time, 6-month fixed-term contract, with the possibility of extension to 12 months or transition to ongoing employment, subject to performance and organisational needs. The position is covered by the National Employment Standards, with pro-rated leave entitlements. The contract will conclude at the end of the fixed term unless extended or made ongoing.

Applicants must hold Australian citizenship or permanent residency.

The Business Development and Marketing Officer plays a key role in driving organisational growth by engaging prospective and existing students and provisional psychologists from initial enquiry through to service commencement.

In this sales-focused role, you will present, promote, and sell services, deliver a high-quality client experience at every stage, contribute to lead generation and conversion activities, support digital marketing initiatives including SEO, social media, and campaign activity, leverage cross-selling and upselling opportunities across the pipeline, assist with website updates, CRM management, and database administration, and provide timely support and guidance to provisional psychologists navigating registration pathways.

This is a dynamic, hands-on role combining sales, marketing, client engagement, and administrative responsibilities in a fast-paced, high-growth environment.

THE TEAM

We are a small team of high-achieving professionals working in a flexible, remote-first environment. We value collaboration, autonomy, and work–life balance, with systems designed specifically to support remote operations.

The role reports directly to the General Manager of Operations and offers scope to take ownership and help shape the ongoing growth of the organisation.

ABOUT YOU

You are a people-focused professional who enjoys engaging with others and delivering practical, outcome-based solutions. You bring positive energy to your work and are confident initiating contact via phone rather than relying solely on email.

You will have experience working with a CRM system and maintaining accurate client records, intermediate CRM capability including data management and customer profiling, experience in sales and customer service (6–12 months minimum required), strong interest or experience in digital marketing including SEO and social media strategy, high-level administration skills with strong attention to detail, and confidence working across multiple software platforms to improve efficiency.

Highly regarded is experience in a regulated health or allied health support environment, understanding of psychology registration pathways, familiarity with AHPRA Advertising Guidelines, and an interest in training, education, or workforce development.

SYSTEMS YOU MAY WORK WITH

Zanda

Kajabi

Monday.com

SEMrush (or similar)

Canva

Google Workspace

Microsoft Word and Excel

THE OFFER

This is a 6-month full-time contract with potential for extension to 12 months or ongoing employment, subject to performance and organisational requirements.

The role is covered by the National Employment Standards, with pro-rated leave entitlements provided. The contract will conclude at the end of the fixed term unless extended or made ongoing.

APPLY NOW

If you have questions about the role or would like a position description, please contact Erin Collins, General Manager of Operations, on (03) 9847 7974 during business hours.

Applications must be submitted via the application link provided. Applications received via Seek Apply will not be considered.

Apply here: https://forms.monday.com/forms/73d2e24fef458e2bed0fa7cbf4e7e7f9?r=use1