It suits someone who is genuinely quick with administrative work in a large organisation, is comfortable in a help desk with real volume, and is service-minded without needing to be told twice.
What You Would Be Doing
- Support the HR staff services team across the administrative processes of the employee lifecycle, at all four main locations.
- Handle a high volume of requests in a help desk setting, keeping the record accurate as you go.
- Draft and publish information to customers about the HR services available.
- Offer constructive suggestions on office procedures, and contribute to making better use of the resources available.
- At least two years of administrative work in a large organisation, preferably in human resources or a closely related environment.
- Sound experience with the Microsoft Office applications — Excel, Outlook, PowerPoint, Word — and with SharePoint in particular.
- Experience with HR systems such as Oracle EBS, Taleo or a comparable applicant tracking system, and with HR ticketing.
- Experience drafting and publishing information for customers on HR services.
- Excellent interpersonal, communication and organisational skills.
- Experience of an HR help desk with a high volume workload, a flexible attitude and the habit of taking the initiative.





