**Description** Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you! As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

*   Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
*   Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

**What You Will Be Doing**

*   Choose your assignments - align your missions with your personal preferences and profile.
*   Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
*   Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
*   Provide honest feedback - use our platform to share your observations through questionnaires.

**About CXG** At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. **Requirements**

*   Must be 18 years of age or older.
*   Good understanding of the automobile industry.
*   Passionate about automobiles and improving customer service and retail environments.
*   Enjoy interacting with people.
*   Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
*   Willingness to adapt to varying assignment types and industries.
*   Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

**Benefits**

*   This is a freelance, project-based position
*   Flexible working hours

Become a Luxury Brand Evaluator Automobile Project in Central Coast, Australia

**Who We Are** At Certn, we’re revolutionizing background screening with The World’s Easiest Background Check—fast, global, and powered by tech. We’re not about outdated processes and red tape. We’re about innovation, speed, and impact. If you’re looking for a place where ownership, collaboration, and creativity thrive, this is it. **The Opportunity** As the Global Support Representative, you will be reporting to the Support Team Lead and will be responsible for providing assistance through our SaaS system to ensure users can thoroughly issue, access and complete background checks. The role requires a holistic response to helping people that delivers the highest level of customer service and creates raving fans. **What You’ll Be Doing (and Crushing)**

*   Clarifying the customer’s complaints/issues then using tools and resources to resolve the issue.
*   Proper internal tagging and administration to identify support drivers for the product team.
*   Communicate and collaborate cross departmental teams through Jira or slack.
*   Ability to multitask and handle multiple customers through live chats at the same time.
*   Provide advanced support to candidates and clients via phone, email, and chat, ensuring issues are resolved promptly and accurately to maintain high customer satisfaction and loyalty.
*   Where applicable promote new Certn products and offerings to better serve client needs.
*   Contribute to the team's customer satisfaction metrics delivering feedback levels of 90% or higher overall.
*   Staying up to date on product training and knowledge.
*   Engage in a monthly QA program with Team Lead and action feedback in a timely manner.
*   Participate in a monthly 1:1’s with Team Leader for performance and career conversations.
*   Complete and pass regular knowledge pulses and assessments.
*   Provide feedback to team leads and managers on the effectiveness of the customer support experience, the internal organization’s various workflows and tools, as well as the company’s products and services. Assist in documenting the feedback and current/new processes.

**We are hoping you will bring**

*   High School Graduate or equivalent
*   Excellent written and oral communication
*   Familiarity with Google suite, general software and web applications
*   Some experience in a tech environment or fast paced business environment
*   Experience in data entry, or customer service
*   Personal passion in delivering industry leading customer service experiences

**Why You Should Be Excited**

*   Vacation Mode On: 4 weeks of paid annual leave, plus additional health & wellness time off.
*   Flex Life: Fully remote setup with a home-office allowance and flex stipend.
*   Growth Fuel: Budget to attend industry conferences, pursue certifications, or take advanced courses.
*   Impact & Ownership: Own critical system components that directly affect customer experience and platform stability.
*   Team Energy: Collaborate with passionate engineers who value craftsmanship, continuous improvement, and collective success.

**A Little Bit More About Us** Certn is a growing global technology company that is looking to reinvent the way organizations build Trust in People with technology and AI-backed background checks. Having recently been named one of Canada’s Companies-to-Watch in Deloitte’s Technology Fast 50™ Awards, we are becoming one of the fastest-growing start-ups. Just so you know… The selected candidate will be required to complete a background check. This means you will get to see first hand what we do (and trust us, we do it REALLY well)! Certn takes pride in being an advocate for equal opportunities in the workplace. Our commitment is reflected in how we’re creating a workplace that’s respectful, inclusive, and free from barriers—a place where each member of our team can achieve their full potential. We firmly believe that the strength of our company is rooted in diversity, and we encourage every individual to bring their authentic selves to work. We extend a warm welcome to all qualified candidates and hope that you'll consider Certn as your preferred employer, where you can thrive and contribute to our collective success. If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you. Compensation Range: A$57.2K - A$71.5K

Global Support Specialist

**Who We Are:** Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news. **Who You Are:** We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking Training Specialist to identify training needs and develop customized training paths in order to achieve satisfaction and loyalty. If you love technology, are passionate about engineering support, and are keen to join an industry leader — we would love to hear from you! **What You'll Do:** Training Specialists at Geotab provide an extensive curriculum to educate our audiences on the use of sale, support and value of the Geotab product suite, in addition to our Marketplace Partner integration offerings. How you'll make an impact

*   Assist in mapping training plans for employees, customers and resellers.
*   Initiate and deliver comprehensive onboarding processes and technical training to partners and customers, learn and apply new delivery methods with the help of senior training specialists, adapting training curriculums (outsourced and/or in-house) to diverse audiences.
*   Develop material in line with business needs.
*   Act as a competence guide for partners.
*   Assist in the successful implementation and utilization of the LMS system (myLearning) alongside internal teams.
*   Ensure all materials and services are available and adapted to the audience.
*   Maintain accurate customer interaction documentation and quality case management records.
*   Facilitate customer feedback and follow through.
*   Understand partner and customer needs and transfer the information to other Geotab teams (e.g. Product management, Development, others).
*   Act as product SME within the team.
*   Allows partners and customers to work with Geotab products in scalable and efficient ways.
*   Stay up-to-date on the latest Geotab solutions.
*   Support Geotab global strategic initiatives.

What you'll bring to the role

*   Languages: Bilingual Preferred (English is a must).
*   1-3 years of experience in delivering external corporate training on a variety of modalities.
*   Possesses a strong aptitude for learning and navigating new software platforms, demonstrating adaptability and quick comprehension of unfamiliar tools. Exhibits a proactive approach to acquiring familiarity with new software, enabling efficient utilization for various tasks and roles.
*   Good communication skills by clearly and promptly conveying information both verbally and in writing. Demonstrates active listening to fully understand customer concerns and avoid misunderstandings.
*   Displays patience in handling standard customer interactions, managing confusion or frustration with guidance.
*   Manages unexpected behavior in straightforward situations and adapts to moderately changing scenarios.
*   Proactively identifies and resolves moderate challenges independently. Demonstrates growing expertise in implementing effective solutions for recurring and emerging issues. Frequently anticipates customer needs and potential problems, working to mitigate issues before tey escalate and providing a higher level of service.
*   Collaborates effectively with colleagues, sharing information and contributing to team discussions to achieve shared goals.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. **Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.:How we work:** At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. Click here to learn more about what happens with your personal data.

Customer Training Specialist - Telematics (Remote)

**Description** Come join a winning team! Here at Imprivata, you’ll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events. While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun. We are seeking a **Customer Support Engineer I** to join our team for this remote opportunity out of Australia! **Job Summary** Provides technical support covering the full life-cycle of Imprivata products to external customers, partners and employees. Diagnoses and debugs technically complex software in networked and virtualized environments. Isolates and resolves problems in customer configurations and deployments. Reports product flaws or reliability limits to engineering. Must be able to work 9am-6pm. **Duties And Responsibilities**

*   Leverage individual and team knowledge and expertise, knowledgebase, documentation and other information sources to help solve problems
*   Troubleshoot, debug and reproduce customer scenarios. Make use of diagnostic tools to examine and resolve customer issues.
*   Ability to convey technical information at the appropriate level for any audience.
*   Aims to empathize, advocate for, and maintain positive relationships with colleagues and customers.
*   Creates reusable knowledge articles based on problem data and case resolution and contributes to ongoing Knowledge article maintenance and coach peers on Knowledgebase usage. Ensure CRM data is kept up to date at all times.
*   Apply an appropriate sense of urgency and proactivity and recognize the need for case re-prioritization and escalation based on customer and business impact.
*   Use the Salesforce call tracking system to record all case details and close cases in a timely manner.
*   Meets or exceeds individual and team targets & SLAs
*   Collaborate cross-functionally to diagnose and resolve customer issues.
*   Adhere to regular shifted hours, with additional coverage flexibility as required. Including providing scheduled After-Hours coverage on a rotating basis.
*   Occasional travel for onsite support, business meetings, training, conferences, etc., as required.
*   Other duties as assigned and required.

**Qualifications**

*   Technical degree or equivalent experience.
*   2+ years’ experience providing customer service/support (application or technical ideally).
*   Excellent written and verbal communication skills in English; as well as a professional telephone manner.
*   Good time management skills and demonstrated ability to effectively prioritize own workload.
*   Rational thinker with data-analytical and problem-solving skills.
*   Ability to flex and prioritize workload with a sound focus on attention to detail and organization with the ability to multi-task.

Desirable

*   Additional written and spoken languages (Spanish and other European languages) an advantage but not essential.
*   Industry certifications such as Microsoft, VMWare, Citrix, AWS, ITIL, Cisco, CompTIA.
*   Knowledge of user authentication concepts and administration –Passthrough authentication, RDS session management, Kerberos, Biometrics, time-based tokens, proximity cards, RADIUS.
*   Knowledge/experience of Application and Desktop Virtualization, especially Citrix.
*   Knowledge of Microsoft Active Directory / User Management / LDAP concepts.
*   Experience in Healthcare.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Customer Support Engineer I

We are hiring BosnianEnglish OPI/VRI Interpreters ﻿ **If you are passionate about different languages and interpretation, we need you!** We are looking for professional remote interpreters who want to join an international company and be a great help to the community. An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation. Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise. _After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files._ **Location:** worldwide **Your responsibilities:**

*   Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
*   Be always prepared to take notes during a call.
*   Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
*   Rendering all messages accurately and completely, without adding, omitting, or substituting.
*   Provide the highest level of customer service during interpreting
*   Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
*   Go into internal professional training.
*   Be eager to get new professional certifications.
*   Communicate and report to your team leader.
*   Comply with dress code requirements for video remote interpreting.

**Your background and experience:**

*   Fluent in source language (English) and Native in target language "Bosnian".
*   1+ years of over the telephone interpretation experience in a well-known interpretation company.
*   Good knowledge of medical terminology.
*   Awareness in legal terminology is a plus.
*   International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
*   High school diploma in your native language.
*   High emotional intelligence and tolerance to different cultures.
*   High level of communication, listening, note-taking, and memory retention skills.

**Technical requirements:** _As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively._

*   Internet
*   ✓ Dedicated high-speed, private, and secured internet connection
*   ✓ Minimum download speed 10 Mbps (megabits per second)
*   ✓ Minimum upload speed 10 Mbps (megabits per second)
*   ✓ Wired Internet, Ethernet Port (Wi-Fi is not allowed)
*   Systems
*   ✓ Minimum Windows 10 operating system
*   ✓ Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
*   ✓ 8 GB RAM memory minimum
*   Equipment
*   ✓ Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
*   ✓ External monitors and connectors (if applicable).
*   ✓ Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
*   ✓ Power adapter plugged in and not operating on battery.
*   ✓ Chromebook is not allowed.
*   ❖ Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.

**What we offer you:**

*   Fully remote position with a clear schedule.
*   Full-time or part-time position (business and weekend hours).
*   Immediate availability to start working after onboarding.
*   Internal Certified training.
*   Monthly fee payments.
*   Contract type of employment.

If you choose to work with Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together! **About us:** Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses across the globe. We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and cost-effective way. With a high-tech translation memory software technology, ISO certification and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market. _Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions._ _We will be happy to welcome you to our team!_

English to Bosnian OPI/VRI Remote Interpreters (Remote)

**Company Description**

Established in 1998, IPE Pack was the first company in China to locally manufacture multilayer plastic casing. The company also pioneered the production of barrier shrink bags and shrink films in Asia. Known for innovation, IPE Pack serves both domestic and international customers and is now one of China's largest meat packaging specialists. We use the latest European and North American production equipment combined with local production costs to offer quality packaging at competitive prices.

**Role Description**

This is a full-time remote role for a Sales Specialist location is open for the right candidate. The Sales Specialist will be responsible for managing customer relationships, identifying sales opportunities, and driving sales growth. Daily tasks include reaching out to potential clients, presenting product offerings, closing sales, and providing excellent customer service. The role also involves ongoing coordination with internal teams to ensure customer satisfaction and support.

**Qualifications**

*   Strong Communication and Customer Service skills
*   Experience in Sales and Training
*   Proficiency in Sales Management
*   Ability to work independently and remotely
*   Excellent organizational and problem-solving skills
*   Experience in the packaging industry is essential
*   Some travel will be required

Sales Specialist

💡 Rediscover your professional confidence while making a difference in others’ lives.

💼 **About the Role:**

Are you a parent ready to re-enter the workforce on your terms? This flexible, remote-first opportunity is ideal for returners who want meaningful, people-focused work that fits around family life.

At **The Blue Shed Group**, we support individuals looking to transform their lives through personal growth and success education. We're looking for warm, organised, and proactive individuals to help us connect with like-minded people ready for change.

Whether you’ve worked in recruitment, admin, customer service, or people-focused roles in the past, your transferable skills are valued here—and we’ll support your transition every step of the way.

🚀 **What You’ll Be Doing:**

• Engaging with professionals who are exploring purpose-driven career paths

• Identifying and supporting individuals who align with our mission and values

• Using our digital tools and proven system to build genuine connections

• Accessing mentorship, training, and community support

• Working remotely, with the flexibility to plan your day around family commitments

🌟 **This Could Be for You If:**

• You’ve taken time out for parenting and are now looking to return to work

• You want a role where you can use your people skills to make a difference

• You’re looking for flexibility, independence, and a supportive environment

• You’re passionate about growth—yours and others’

💡 **About You:**

• You’re a great listener, a thoughtful communicator, and naturally supportive

• You’ve juggled a lot—so you’re organised, resilient, and ready for something new

• You’re eager to re-enter work in a way that respects your priorities and values

• You’re not looking for just a job—you want a role that aligns with who you are today

👉 **Ready to step back into your career with purpose and flexibility?**

Join a remote-first, values-led organisation that empowers others—and yourself.

_This is an independent contractor opportunity, perfect for return-to-work parents seeking a meaningful, flexible way to re-engage with professional life._

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