&#x1F3E0; Getting a mortgage should feel simple, not stressful. That&apos;s why we built Habito by Monzo. We combine smart technology with expert mortgage advisers to help people find the right mortgage, faster. It&apos;s personalised, straightforward, and completely free. Check out our protection guide and mortgage calculator. And we&apos;re not stopping there. We&apos;re rethinking what buying a home can look like, building products and experiences that make every step easier. If you join us, you&apos;ll help shape what&apos;s next We&#x2019;re looking for a Mortgage Expert At Habito, we&#x2019;re transforming mortgages: making them faster and simpler for customers. Our Mortgage Experts (that&#x2019;s what we call our brokers) are at the heart of everything we do: finding customers the right mortgage, and giving them friendly advice and support the whole way. We&#x2019;re developing a new breed of brokers, fast-paced, interacting via online live chat, creating an empowering &amp; rewarding environment. All of the manual processes that take you away from your customers are removed or automated &amp; we&#x2019;ve only just started. Want to be part of this amazing journey &amp; help influence the brokerage of tomorrow? Then you may be for us&#x2026;.. More about what you&#x2019;ll do: <ul><li>Creating a best in class advice service for all customers - you will do this by assessing customers applications and issuing high-quality recommendations efficiently keeping your customer fully informed throughout the process</li><li>Providing a 5-star customer experience throughout all interactions putting the customer first &amp; empathising with purpose. </li><li>Delivering a high-quality level of communication via online live chat </li><li>Managing an ongoing pipeline of applications proactively, efficiently &amp; effectively. </li><li>Working closely with direct Ops colleagues and the wider Habito group to deliver the best results for the customer </li><li>Adhering to quality &amp; compliance standards </li></ul>You&#x2019;ll need to be: <ul><li>CeMap qualified with +1 year of experience</li><li>Whole of market OR multiple lender experience. </li><li>Organised &amp; able to manage multiple cases in a fast-paced environment </li><li>Flexible and happy to work shifts to maintain an excellent customer experience involving evening and weekends.</li><li> The years of experience is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated. </li></ul>The Benefits <ul><li>Basic salary of &#xA3;46,250 + commission</li><li>Remote-first working </li><li>Flexible holiday - 25 days holiday and more if you need it! (this is team dependent)</li><li>Enhanced maternity &amp; paternity leave - for when you plan to start a family</li><li>Life assurance - 4 x your annual salary</li><li>Career progression - we help you build your career</li><li>Contributory pension scheme - We have an ethical pension fund, but you can decide where you put your money</li><li>International remote working for up to 20 days a year </li><li>Volunteering - 2 days paid volunteering each year for charity of your choice</li><li>Sick pay - up to 5 days sick covered each year</li><li>Casual dress</li><li>GAYE - Give As You Earn - donate to a charity of your choice via payroll. </li></ul>More About Habito Obtaining a mortgage shouldn&#x2019;t be stressful. That&#x2019;s why we built Habito. We use breakthrough technology and top tier experts to deliver the most personalised, fast and convenient way to get a mortgage today. All for free. We don&#x2019;t stop at mortgages, either. Together we&#x2019;re building whole new ways of buying and owning your home. At Habito, you&#x2019;ll be a vital part of that future. The best ideas come from people with different backgrounds, experiences, and perspectives. That&apos;s why we&apos;re building a team where everyone feels welcome and can do their best work. If you&apos;re excited about this role but don&apos;t meet every requirement, we&apos;d still love to hear from you. You might be exactly who we&apos;re looking for. We&#x2019;re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don&apos;t need full or birth names at application stage &#x1F60A;

Mortgage Expert

Helpdesk Support Associate (Fully Remote UK, London) &#xA3;28,000 &#xA3;32,000 &#x26A1; Fast-Track Your Application: Click &quot;Apply on Company Website&quot; to submit your CV. Our system auto-parses your resume so you can complete your application in 20&#x2013;25 seconds and instantly unlock access to similar active UK graduate jobs! OverviewCV-BRIDGE LTD is looking for a proactive, customer-focused Helpdesk Support Associate to join a fully remote UK-based team.This entry-level opportunity is ideal for someone with strong communication and problem-solving skills who enjoys helping users, resolving technical queries, and building a career in IT support.Job Snapshot&#x1F3AF; Job Functions: Information Technology | Customer Service | Other&#x1F3F7;&#xFE0F; Category: IT&#x1F4CD; Location: London, United Kingdom&#x1F3E0; Workplace: Remote&#x1F4BC; Job Type: Permanent&#x23F0; Employment: Full-Time&#x1F393; Experience: Entry Level&#x1F4CA; Salary: &#xA3;28,000&#x2013;&#xA3;32,000 per annumKey Responsibilities<ul><li>Respond to helpdesk queries through email, chat, phone, and ticketing systems</li><li>Provide first-line support for common technical and user-access issues</li><li>Troubleshoot basic hardware, software, account, and system problems</li><li>Record incidents, resolutions, and updates accurately in support systems</li><li>Escalate more complex technical issues to the appropriate teams</li><li>Guide users through clear step-by-step troubleshooting and solutions</li><li>Follow up on open tickets to help ensure timely resolution</li><li>Maintain a professional and helpful customer support experience</li></ul>Requirements<ul><li>Strong written and verbal communication skills in English</li><li>Good problem-solving and troubleshooting abilities</li><li>Comfortable using computers, email, online platforms, and support tools</li><li>Basic understanding of common IT systems and digital technologies</li><li>Strong attention to detail and organization</li><li>Ability to explain technical information clearly to non-technical users</li><li>Able to work independently and effectively in a remote environment</li><li>Previous helpdesk, customer support, retail, or technical experience is beneficial but not required</li></ul>What We Offer<ul><li>Competitive &#xA3;28,000&#x2013;&#xA3;32,000 annual salary</li><li>Permanent, full-time position</li><li>Fully remote working arrangement within the UK</li><li>Structured onboarding and role-specific training</li><li>Ongoing technical learning and professional development</li><li>Clear opportunities for career progression within IT support</li><li>Supportive and collaborative remote working environment</li></ul>How to ApplyApply in around 20&#x2013;25 seconds &#x2014; confirm your details, upload your CV and submit your application.

Helpdesk Support Associate (Fully Remote UK, London) £28,000 £32,000

Join one of the UK&apos;s fastest-growing beauty tech businesses as a Customer Service Advisor. You&apos;ll be the first point of contact for our customers via email, live chat, and WhatsApp &#x2014; helping them get the most from world-class beauty technology across CurrentBody Skin, ZIIP Beauty, and Tria Laser.&#xA0;What you&apos;ll be doing:&#xA0;<ul><li>Handle all first-touch customer queries via email, live chat, and WhatsApp &#x2014; covering orders, deliveries, product questions, and account queries</li><li>Triage and route complex or specialist queries to the appropriate team (returns, admin, social)</li><li>Maintain first reply time and SLA targets across all channels</li><li>Accurately log and categorise all tickets in Dixa &#x2014; every time, without exception</li><li>Handle Amazon CS queries within the 24-hour SLA window</li><li>Flag unusual volume spikes, query trends, or recurring issues to your Team Leader</li><li>Escalate any query beyond your resolution capability to your TL promptly</li></ul>&#xA0;Skills, knowledge &amp; expertise:&#xA0;<ul><li>Previous experience in a customer-facing role &#x2014; CS, retail, or hospitality</li><li>A background or genuine interest in the beauty and skincare industry is highly desirable</li><li>Excellent written communication &#x2014; clear, warm, and professional</li><li>Comfortable working at pace across multiple channels simultaneously</li><li>High attention to detail when logging and categorising tickets</li><li>A positive attitude and genuine care for the customer experience</li><li>Familiarity with helpdesk tools is a bonus but not essential &#x2014; we&apos;ll train you</li></ul>&#xA0;Why work at The Beauty Tech Group:&#xA0;At The Beauty Tech Group, we&apos;re redefining the future of beauty by bringing cutting edge technology into homes around the world. Born from CurrentBody and now home to category leading brands including CurrentBody Skin, ZIIP Beauty, Tria Laser, and CurrentBody Skin: The Clinic, we innovate at pace to create transformative devices and skincare solutions used globally.&#xA0;Our brands combine clinical credibility with consumer focused design, spanning LED, radio frequency, microcurrent, and laser technologies, and are trusted by customers in over 80 countries.&#xA0;Working here means building your career in an environment where you&apos;re empowered to develop deep expertise, take ownership of your impact and think big as part of a fast growing, ambitious business. We&apos;re looking for exceptional people to join us at an exciting stage and help shape the next generation of beauty technology brands.&#xA0;What is in it for me:&#xA0;<ul><li>Shift pattern: Monday, Tuesday, Thursday, Friday (office) 8-4:30, Wednesday work from home and 1 in 3 weekends 8-4:30 Saturday and Sunday with a scheduled rota day off for both days</li><li>33 days holiday (increasing with service) + Holiday Buy scheme</li><li>Auto enrolment pension scheme</li><li>Free parking</li><li>Staff discounts across CurrentBody Skin, ZIIP Beauty, and Tria Laser</li><li>Cycle to Work, and EV/tech schemes</li><li>Supported studies, employee Assistance Programme and enhanced family leave</li><li>Social events, office brunches and career development opportunities</li></ul>&#xA0;Recruitment process:&#xA0;Advert closing date Sunday 27th September 2026.We are aiming for a start date of mid to end October aligned with an individual&apos;s notice period. &#xA0;<li>Application reviewed by Talent Acquisition Team</li><li>Initial 30 minute call with the Talent Acquisition Team - week commencing 28th September</li><li>In person Interview with the Customer Service Manager - week commencing 4th October</li><li>Feedback</li>&#xA0;At The Beauty Tech Group we are committed to a diverse and inclusive workplace and welcome applications from all backgrounds.&#xA0;

Customer Service Advisor

By joining Sedgwick, you&apos;ll be part of something truly meaningful. It&#x2019;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&#x2019;s no limit to what you can achieve. Claims Coordinator Job Location: Remote - UK Job Type: Permanent Salary: Competitive, dependent on experience and qualifications Join our growing team as a Claims Co-Ordinator, playing a vital role in delivering an efficient, high-quality claims service and exceptional customer experience. This role is ideal for an organised and customer-focused professional who thrives in a fast-paced environment and enjoys being at the heart of the claims journey. As a Claims Co-Ordinator, you will play a pivotal role in ensuring new claims are handled efficiently from first notification through to allocation, providing vital support to both customers and loss adjusters while delivering a high standard of service at every stage. Working as part of a collaborative team, you will be responsible for setting up new claims accurately, triaging cases, coordinating adjuster appointments, managing diaries and arranging contractors where required. Acting as a key point of contact, you will communicate confidently with customers, policyholders, clients and colleagues, ensuring enquiries are resolved professionally and service standards are consistently met. The successful candidate will combine strong administration, planning and communication skills with excellent attention to detail. You will be comfortable managing multiple priorities, working to deadlines and providing a friendly, professional service over the telephone and via email. Previous experience within insurance or a professional office environment would be advantageous, although equally important is a positive attitude, a proactive approach and a willingness to learn. This is an excellent opportunity to join a supportive and professional team where your organisational skills, customer service focus and ability to keep operations running smoothly will have a direct impact on the delivery of a first-class claims experience. The Skills you will have when you apply: <ul><li>Customer Service Excellence &#x2013; Confident and professional when dealing with customers, clients and colleagues, with a friendly and helpful telephone manner. </li><li>Organisation &amp; Planning &#x2013; Able to effectively manage multiple tasks, coordinate appointments and maintain busy adjuster diaries. </li><li>Attention to Detail &#x2013; Ensures all claim information is accurately captured and entered onto systems with a high degree of accuracy. </li><li>Communication Skills &#x2013; Strong verbal and written communication skills, with the ability to handle queries clearly and professionally. </li><li>Administrative Experience &#x2013; Previous experience in a professional office or administrative environment is advantageous. </li><li>Insurance Knowledge &#x2013; Prior experience within the insurance industry would be beneficial, particularly within claims or customer service environments. </li><li>IT Literacy &#x2013; Competent user of Microsoft Word and Excel, with accurate keyboard and data-entry skills. </li><li>Prioritisation Skills &#x2013; Able to work efficiently under pressure, balancing competing priorities while meeting service standards and deadlines. </li><li>Multitasking Ability &#x2013; Comfortable managing a varied workload, from claim setup and diary management to handling inbound calls and communications. </li><li>Teamwork &#x2013; Works collaboratively with colleagues while supporting wider business objectives and service delivery. </li><li>Self-Motivation &#x2013; Capable of working independently, using initiative and confidence to resolve day-to-day tasks and challenges. </li><li>Flexibility &amp; Adaptability &#x2013; Responsive to changing workloads and business needs, maintaining a positive and proactive approach. </li><li>Professionalism &#x2013; Demonstrates a professional attitude at all times, with strong interpersonal skills and a customer-focused mindset. </li><li>Educational Standard &#x2013; GCSE Maths and English (Grade C/4 or above, or equivalent) as a minimum qualification. </li></ul>What we&#x2019;ll give you for this role: &#x202F;Remuneration &amp; more <ul><li>Competitive salary taking into account skills, experience and qualifications </li><li>A Self Invested Personal Pension Scheme (SIPP) </li><li>Holiday allowance of 25 days plus bank holidays </li><li>Flexible working from our office or your home </li></ul>&#x202F; Health &amp; support <ul><li>Private healthcare plan (including pre-existing conditions) </li><li>Life assurance </li><li>Group Income Protection&#x202F; </li></ul>&#x202F; Other Benefits <ul><li>Voluntary benefits &#x2013; dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications </li><li>Employee assistance programme for employee wellbeing&#x202F; </li><li>Discounts on various products and services </li></ul>&#x202F; This isn&apos;t just a position, it&apos;s a pivotal role in shaping our industry &#x202F; At Sedgwick, not only will you be working behind the scenes for some of the UK&apos;s most trusted insurance brands helping to resolve millions of claims every year, you&apos;ll also be an architect of tomorrow&apos;s insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education &#x2013; all available to you starting from your very first day. &#x202F; You&apos;ll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn&apos;t just a job; it&apos;s an opportunity to shape the future of insurance. &#x202F; Next steps for you: Think we&apos;d be a great match? Apply now &#x2013; we want to hear from you. &#x202F; If you&#x2019;re unsure whether you have all the skills needed then do apply &#x2013; we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. &#x202F; Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. &#x202F;&#x202F; After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Claims Coordinator

LMS Customer Success SpecialistFully remote (Must be UK based) Up to &#xA3;35K + benefits I&#x2019;m working with a growing SaaS business that builds and supports learning platforms for businesses delivering training to their employees and customers. They&#x2019;re looking for a proactive, organised, and customer-focused LMS Customer Success Specialist to join their team and help deliver exceptional ongoing service to existing clients. The role: They need someone who can build strong relationships with customers, help them get more value from their LMS platform, and advise them on how to make the most of it, someone who&apos;s comfortable enough with the technical/platform side to get properly stuck in, not just manage the relationship from a distance. Ideally, you have experience in customer success, account management, or client support, preferably in the L&amp;D or SaaS B2B sector.You&apos;ll work closely with the Project Management and Development teams, bringing in technical input where a customer&apos;s needs go beyond what you can advise on directly. Key responsibilities:<ul><li>Take ownership of ongoing relationships for a portfolio of existing customers, acting as their main point of contact.</li><li>Develop a strong understanding of each customer&apos;s goals, requirements, and how they use the platform, so you can advise them proactively rather than just reactively.</li><li>Get hands-on with the platform itself, understanding configuration, user roles, and functionality well enough to advise customers directly wherever possible.</li><li>Identify where a customer&apos;s request needs more technical input, and work closely with the Project Management and Development teams to get it resolved.</li><li>Act as first point of contact for customer queries, managing the shared support inbox and ensuring prompt, accurate responses.</li><li>Monitor customer usage and engagement to spot opportunities for customers to get more from the platform.</li><li>Maintain and update support documentation, FAQs, and help guides to improve the customer experience.</li><li>Identify recurring customer pain points and suggest improvements to the platform or support processes.</li><li>Stay up to date with LMS developments and industry best practice to provide expert guidance.</li></ul> Must have:<ul><li>Experience in customer success, account management, or client support, preferably within an LMS, L&amp;D, or SaaS B2B environment.</li><li>Comfortable with the technical/platform side of a system, this role needs someone who can get hands-on, not just manage relationships.</li><li>Ideally experience working with an LMS</li><li>Excellent communication skills, both written and verbal, with a consultative and customer-centric approach.</li><li>Strong problem-solving skills, with the ability to troubleshoot issues and know when to escalate.</li><li>Familiarity with Learning Management Systems and an understanding of e-learning principles.</li><li>Strong organisational skills, with a proactive, solutions-focused mindset.</li><li>Ability to work collaboratively with cross-functional teams, including Project Management and Development.</li></ul> Desirable:<ul><li>Knowledge of Totara or Moodle.</li><li>Understanding of SCORM, xAPI, or other e-learning standards.</li><li>Familiarity with support ticketing systems (e.g. HubSpot, Zendesk, or similar).</li></ul> What&apos;s on offer:<ul><li>Salary up to &#xA3;35K</li><li>Fully remote working</li><li>Early finish on a Friday</li><li>Flexible working hours</li><li>24 days holiday, plus bank holidays</li><li>Employer-matched pension scheme (4%)</li><li>Paid time off between Christmas &amp; New Year</li><li>Professional development and training opportunities</li><li>Team socials to get together with the team</li></ul> Process: <ul><li>2 stage process</li></ul> APPLY NOW or email alicia@forwardrole.com *You must be UK based and they cannot offer sponsorship or accept those on short term visas*

LMS Customer Success Specialist

Remote Live Chat Support Agent &#x2013; Entry Level UK&#x26A1; Fast-Track Your Application: Click &quot;Apply on Company Website&quot; to submit your CV. Our system auto-parses your resume so you can complete your application in 20&#x2013;25 seconds and instantly unlock access to similar active UK graduate jobs!OverviewCV-BRIDGE LTD is looking for a friendly, quick-thinking, and customer-focused Remote Live Chat Support Agent to join our growing UK team.This role is ideal for an entry-level candidate or recent graduate with excellent written communication skills who enjoys assisting customers online, resolving queries efficiently via live chat, and maintaining high customer satisfaction.Job Snapshot&#x1F4CD; Location: London, England, United Kingdom&#x1F3E0; Workplace: Remote&#x1F4BC; Job Type: Permanent&#x23F0; Employment: Full-Time&#x1F3AF; Experience: Entry Level&#x1F4CA; Salary: &#xA3;25,000&#x2013;&#xA3;30,000 per annumKey Responsibilities&#x2022; Provide real-time assistance and written support to customers via website live chat and messaging channels&#x2022; Answer product, service, and account-related enquiries promptly and professionally&#x2022; Troubleshoot common user issues and guide customers step-by-step toward resolutions&#x2022; Maintain accurate records of chat interactions and customer feedback in internal systems&#x2022; Escalate complex issues or technical queries to senior support teams when necessary&#x2022; Collaborate with cross-functional teams to improve response times and overall user experience&#x2022; Uphold high standards of tone, clarity, and professionalism in all digital communicationsRequirements&#x2022; Fast and accurate typing speed with strong written English communication skills&#x2022; Good problem-solving ability and strong attention to detail&#x2022; Comfortable multi-tasking and handling multiple chat conversations simultaneously&#x2022; Basic digital literacy and familiarity with online chat tools, spreadsheets, and web platforms&#x2022; Customer-centric attitude with a polite, empathetic, and professional online presence&#x2022; Ability to work independently and stay focused in a fully remote environment&#x2022; No prior chat support experience required; background in customer service, retail, or administration is a plusWhat We Offer&#x2022; Competitive &#xA3;25,000&#x2013;&#xA3;30,000 annual salary&#x2022; 100% Fully Remote working arrangement across the UK&#x2022; Permanent, full-time position&#x2022; Full onboarding, practical training, and continuous professional development&#x2022; Modern, tech-enabled, and supportive remote work culture&#x2022; Great entry point to build a career in digital support, operations, and customer successHow to ApplyApply in around 20&#x2013;25 seconds &#x2014; confirm your details, upload your CV and submit your application.

Remote Live Chat Support Agent – Entry Level UK

Live Chat Support Agent (Remote) Overview We are looking for a professional and customer-focused Live Chat Support Agent to provide responsive, accurate and helpful support to customers through live chat and other digital communication channels.This is a full-time, permanent, remote opportunity suitable for an entry-level candidate with strong written communication skills, a positive attitude and a genuine interest in delivering excellent customer service. &#x1F4BC; Job Snapshot &#x1F4CD; Location: London, UK&#x1F3E0; Workplace Type: Remote&#x1F4BC; Employment Type: Full-time&#x1F4C4; Job Type: Permanent&#x1F331; Experience Level: Entry Level&#x1F4B7; Salary: &#xA3;27,000 &#x2013; &#xA3;30,000 per annum&#x1F3E2; Category: Customer ServicesKey Responsibilities<ul><li>Respond to customer enquiries through live chat in a professional and timely manner.</li><li>Provide clear, accurate and helpful information to customers.</li><li>Assist with general customer queries and resolve straightforward issues.</li><li>Escalate more complex enquiries when appropriate.</li><li>Maintain accurate records of customer interactions.</li><li>Deliver a positive and professional customer experience.</li><li>Manage multiple conversations while maintaining accuracy and attention to detail.</li><li>Follow relevant processes and communication guidelines.</li><li>Work effectively and independently within a remote environment.</li></ul>Requirements<ul><li>Strong written communication skills.</li><li>Professional and customer-focused approach.</li><li>Good organisational and time-management skills.</li><li>Strong attention to detail.</li><li>Confident using computers and online communication systems.</li><li>Ability to manage multiple customer conversations effectively.</li><li>Good problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Previous customer service, live chat or administrative experience may be beneficial, but is not essential.</li></ul>What We Offer<ul><li>&#xA3;27,000 &#x2013; &#xA3;30,000 per annum</li><li>Full-time, permanent employment</li><li>Remote UK working</li><li>Entry-level opportunity within customer services.</li><li>Experience working in a digital customer-support environment.</li></ul>How to ApplyApply in around 20&#x2013;25 seconds &#x2014; confirm your details, upload your CV and submit your application.

Live Chat Support Agent ( Remote)

We are looking for a dedicated Client Support Specialist to deliver responsive assistance and build strong relationships with clients through effective communication and problem resolution. This position is suited for individuals who enjoy helping others, managing enquiries, and ensuring customers receive reliable and professional support. The successful candidate will handle client interactions, provide accurate information, document service requests, and collaborate with internal teams to resolve concerns efficiently. You will contribute to client satisfaction by delivering timely solutions, maintaining service standards, and creating positive experiences throughout every interaction. Key Responsibilities: <ul> <li>Respond to client enquiries through phone, email, chat, and digital platforms.</li> <li>Provide accurate guidance and support based on client needs.</li> <li>Resolve customer concerns while maintaining a professional approach.</li> <li>Record client interactions and update support systems.</li> <li>Escalate complex issues to appropriate teams when necessary.</li> <li>Follow customer support procedures and service guidelines.</li> <li>Maintain clear and timely communication with clients.</li> <li>Identify recurring issues and recommend service improvements.</li> <li>Manage multiple client requests while meeting response targets.</li> <li>Support customer retention through excellent service delivery.</li> </ul> Requirements: <ul> <li>Strong verbal and written communication skills.</li> <li>Excellent customer service mindset.</li> <li>Ability to handle challenging conversations professionally.</li> <li>Strong problem-solving and decision-making abilities.</li> <li>Comfortable using customer support software and digital platforms.</li> <li>Ability to manage multiple priorities.</li> <li>Strong attention to detail.</li> <li>Reliable internet connection and remote workspace.</li> </ul> Qualifications: <ul> <li>High school diploma or equivalent required.</li> <li>Previous experience in customer service, client support, administration, or related roles preferred.</li> <li>Familiarity with CRM systems is an advantage.</li> <li>Candidates with strong communication skills and willingness to learn are encouraged to apply.</li> </ul> Benefits: <ul> <li>Fully remote work environment.</li> <li>Flexible scheduling options.</li> <li>Comprehensive training and onboarding.</li> <li>Competitive compensation package.</li> <li>Career growth opportunities.</li> <li>Supportive virtual team culture.</li> <li>Professional skill development.</li> <li>Opportunities for advancement.</li> </ul> Equal Opportunity Statement: We are committed to creating a workplace where every individual is treated fairly and has the opportunity to succeed. We welcome qualified candidates from diverse backgrounds and make employment decisions based on skills, qualifications, experience, and business needs without discrimination based on race, colour, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic. &#xA0;

Client Support Specialist

Please only apply for this position if you are currently working in Business Travel and have Sabre experience. Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, The Netherlands, Australia, Canada and the United States. Established in 1865, we&#x2019;re constantly growing by using technology and our passion for what we do to keep evolving. With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we&#x2019;re not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We&#x2019;re there as an extension of our clients&#x2019; own organisations &#x2013; their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver&#x2026; better! If this all sounds like something you want to be a part of then we&apos;d like to hear from you. We offer a fantastic work environment, with all the benefits and perks you&#x2019;d expect from a forward-thinking and people-focussed organisation. And we&#x2019;re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. Our people are at the heart of our business and we&#x2019;re recruiting for two experienced Business Travel Consultants to join our Out of Hours team working on a remote basis. There are two different part time positions which are as follows; <ul><li>Part time 30 hours per week, working every weekend (10 hour shift on both Saturday and Sunday less a 1 hour unpaid lunch) and 2 x evening shifts per week on a Tuesday and Thursday (6 hours 6pm - midnight shift ). </li><li>Part time average 30 hours per week, Week 1 (36 hours per week) - working 3 evenings per week (2 x 5 hour shifts plus 1 x 6 hours shift) plus working alternate weekends (11 hour shift on both Saturday and Sunday less a 1 hour unpaid lunch) Week 2 (24 hours per week) - working 4 evenings per week (6 hour shifts from 6pm- midnight Tuesday - Friday. </li></ul>What You&#x2019;ll Do Providing high levels of customer service you&#x2019;ll; <ul><li>Handle enquiries and reservations ensuring that they are responded to professionally, arranging and confirming bookings and building traveller&#x2019;s profiles to make sure that their needs are met</li><li>Carry out research for our clients to make sure they get the best deal</li><li>Process Travel tickets, reissues and documentation</li><li>Offer advice and guidance on available options to our clients for each itinerary including advice on visas, passport requirements and vaccinations</li><li>Handle refunds and cancellations</li><li>Help to train and support new staff as they join the team </li></ul>What we&#x2019;re looking for <ul><li>You&#x2019;ll be a motivated, passionate individual who has previous experience of working in business travel</li><li>Experience using Sabre is essential.</li><li>You&#x2019;ll have an excellent telephone manner, excellent verbal reasoning skills and great attention to detail </li></ul>What We Can Offer Our people are our heartbeats, driving everything that we do. We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. This opportunity will allow our new team members to be part of our journey as we expand in the global market. As we value our people, we offer a range of great benefits including; <ul><li>Cash plan scheme (after probationary period)</li><li>Competitive Bonus Scheme</li><li>Group Life Cover (after probationary period)</li><li>EAP Scheme</li><li>Volunteering days with our chosen company charity</li><li>Travel Discounts</li><li>Shopping discounts</li><li>Christmas Savings Scheme</li><li>Season Ticket Loans</li></ul>

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Mortgage Expert

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Helpdesk Support Associate (Fully Remote UK, London) £28,000 £32,000

Helpdesk Support Associate (Fully Remote UK, London) £28,000 £32,000

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Customer Service Advisor

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Claims Coordinator

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LMS Customer Success Specialist

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Remote Live Chat Support Agent – Entry Level UK

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Live Chat Support Agent ( Remote)

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Client Support Specialist

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Out of Hours Business Travel Consultant

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