Salesforce CRM and Data Officer We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity. Position: CRM and Data OfficerSalary: &#xA3;28,000 to &#xA3;36,000 per yearHours: Full time, 37.5 hours per weekLocation: Remote, with occasional travel to London and CornwallClosing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received. About the role As Salesforce CRM and Data Officer, you will manage and improve the organisation&#x2019;s Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting as the main point of contact for Salesforce, you will provide day-to-day support, maintain accurate supporter records and develop reports and dashboards that inform fundraising and marketing decisions. Key responsibilities include: <ul><li>Managing Salesforce configuration, users, permissions, supporter records, campaigns and fundraising processes</li><li>Providing Salesforce support, guidance, training and documentation</li><li>Maintaining data quality through cleansing, deduplication and regular checks</li><li>Creating reports and dashboards for different teams and audiences</li><li>Analysing supporter and campaign data to identify giving trends and provide actionable insight</li><li>Supporting integrations and data flows between Salesforce and third-party systems</li><li>Overseeing analytics and tracking tools, including Google Analytics, Tag Manager and website reporting</li><li>Managing data protection enquiries and supporting GDPR-compliant contact preferences</li><li>Supporting accurate Gift Aid processes and claims</li><li>Identifying opportunities to simplify systems and improve processes</li></ul> About you You will be a confident Salesforce professional who can combine technical CRM administration with data analysis, reporting and excellent internal support. You will need: <ul><li>At least two years&#x2019; recent, hands-on Salesforce administration experience</li><li>Experience managing users, permissions, records, campaigns and routine configuration</li><li>Experience creating Salesforce reports and dashboards</li><li>Advanced Excel skills and the ability to interpret data and identify trends</li><li>Experience maintaining supporter, donor, customer or membership data</li><li>Experience improving data quality and resolving day-to-day CRM issues</li><li>An understanding of GDPR, data privacy and contact preference management</li><li>The ability to explain technical information clearly to non-technical colleagues</li><li>Strong problem-solving, organisation and stakeholder management skills</li></ul> Experience of fundraising data, Gift Aid processes, Salesforce Nonprofit Success Pack or Nonprofit Cloud would be an advantage. About the organisation You will join an international climate charity that works alongside Indigenous and local communities to protect rainforests across the Amazon, Congo and Papua New Guinea. The organisation supports communities to strengthen their livelihoods, health, education and resilience. This includes providing direct, unconditional funding, enabling communities to decide how best to improve their quality of life and protect their land from illegal logging and exploitation. Benefits include flexible working, an employee assistance programme, a learning and development budget, enhanced leave policies, volunteering time and payroll giving. The organisation welcomes applications from people of all backgrounds. Offers are subject to satisfactory references and appropriate screening checks. Applicants must already have the legal right to live and work in the UK, as visa sponsorship is unavailable. Other roles you may have experience of could include: Salesforce Administrator, CRM Manager, Supporter Data Manager, Fundraising Data Manager, Database Manager, CRM and Insight Manager, Fundraising Systems Manager or Salesforce Data Manager. Please note this role is advertised by the recruitment agency acting on behalf of the client, NFP People.

Salesforce CRM and Data Officer

**Customer Service Advisor - 12 Month Fixed Term ContractFull time, remote – must be based in UK and have a right to work in the UKWe’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.**

We’re looking for people who:

*   Act with urgency, accountability, and purpose
*   Deliver high quality work with consistency and pride
*   Collaborate effectively and elevate those around them
*   Focus on outcomes that drive impact and growth

**Job Description:**

Customer Service Advisor - 12 month fixed term contract

Must be based in UK and have right to work in the UK

Client success sits at the centre of how we work. Our document management, tracking, mailing and shipping solutions help organisations manage people, post and assets in a way that is practical, reliable and built around real operational needs.

Pitney Bowes _(NYSE:PBI)_ is a technology-driven company that provides document management, tracking, mailing and shipping solutions to clients around the world – including more than 90 percent of the Fortune 500. Small businesses to large enterprises and government entities rely on Pitney Bowes to reduce operational costs, improve oversight and control within their organisations - ensuring accuracy, efficiency, insight, safety and compliance. For additional information, visit Pitney Bowes at pitneybowes.com/uk. Read more about us, here: https://www.pitneybowes.com/uk

**Job Summary**

We are currently recruiting for passionate Customer Service Advisor to join our fantastic team. This is an excellent opportunity for anyone who has experience providing exceptional service to Clients who are looking for their next career move.

If this sounds like you, then you may be a great fit for Pitney Bowes.

**You are:**

A client focused individual who thrives on making the client central to everything you do whilst providing best in class customer service. You are passionate about resolving high level complaints or issues and enjoy making recommendations for the improvement of business procedures and processes.

**You will:**

*   Constantly strive for Client satisfaction, internal satisfaction surveys and Trustpilot reviews.
*   Work with our Corporate and Public Service Client base to resolve all post sales queries
*   Liaise with other business partners to resolve queries and improve the service to our Clients
*   Partner with the internal Client Operation team to identify opportunities and improvement plans to drive Client experience
*   Manage the resolution / negotiation of Client issues to minimise cancellations, maximise Client retention and increase PB revenue.
*   Deliver ‘best in class’ customer service in order to ensure maximum customer satisfaction which in turn will improve Pitney Bowes profitability
*   Deliver performance-based results consistently within established targets, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
*   Monitor, track, and analyse performance metrics to ensure timely achievement of goals and adherence to standards.

**As a Customer Service Advisor you have:**

*   Experience working in a Customer Service or Contact Centre environment (financial or banking environment experience preferred but not essential)
*   Excellent communication skills, both written and verbal, and a high level of numeracy
*   Experience working on multiple issues across a number of systems
*   PC literate in Microsoft applications
*   Strong inter-personal skills with a genuine customer focus and desire to work with people
*   Proven objection handling and decision making skills
*   As the role is fully remote, the individual must be able to work collaboratively in a remote team environment using tools such as Team Video calling.
*   Able work independently, with minimal supervision.

**Benefits**

*   Up to 30 days holiday, role dependent, in addition to UK or Ireland bank holidays
*   3 x Basic salary life insurance scheme
*   Defined contribution Pension scheme with employer match contribution up to 6% of basic salary
*   Fully homebased role, although you will be expected to join us at in person events for Townhalls and Team Building. We will give you plenty of notice to make personal arrangements
*   Contribution towards home office set up and monthly homeworking allowance
*   Employee Assistance Programme
*   Employee Perk Platform providing access to discounts on vouchers as well as deals for travel, restaurants and shopping. This platform also offers live and on-demand fitness content.

We are committed to maintaining an inclusive workplace ensuring all employees are treated with dignity and respect, regardless of gender, sexual orientation, gender reassignment, marital status, race, religion, age, disability, or any other personal characteristic.

Whilst this role may be advertised as a full-time role, we are open to applications from those who may need, or like, to work different schedules. Please discuss this as part of the application process.

_Every organisation has millions of assets. When they move together it's breathtaking._

**We will:**

*   Provide the opportunity to grow and develop your career
*   Offer an inclusive environment that encourages diverse perspectives and ideas
*   Deliver challenging and unique opportunities to contribute to the success of a transforming organization
*   Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)

We are committed to maintaining an inclusive workplace ensuring all employees are treated with dignity and respect, regardless of gender, sexual orientation, gender reassignment, marital status, race, religion, age, disability, or any other personal characteristic.

Whilst this role may be advertised as a full-time role, we are open to applications from those who may need, or like, to work different schedules. Please discuss this as part of the application process.

Customer Service Advisor (Remote in UK)

Join NLPSports as a Trainee Football Agent / Consultant / Scout and kick-start your career in the dynamic world of sports management. We’re all about inspiring young talent, and now we’re looking for someone with a passion for football and a knack for communication to help us make an impact.

You’ll be part of a team that values growth, teamwork, and creativity while working alongside experienced professionals. This role offers the perfect platform to learn the ropes of football representation, network with industry insiders, and support athletes in achieving their dreams.

Are you an enthusiastic, professional and aspiring FOOTBALL agent, consultant or scout? NLP Sports are looking for FOOTBALL agents, consultants or scouts with moderate experience to join their team to recruit players aged between 16+ with a view to earning a permanent role.

If you meet the requirements submit your CV and short listed candidates will be invited to interview.

Tasks

*   Assist senior agents in identifying and recruiting talented football players by conducting research and attending matches.
*   Support the preparation and negotiation of player contracts, ensuring compliance with regulations and representing the best interests of clients.
*   Coordinate logistics for player trials, meetings, and events, including travel arrangements and scheduling.
*   Develop and maintain strong relationships with players, clubs, and other stakeholders to facilitate effective communication and collaboration.
*   Provide administrative support in maintaining detailed records of player profiles, contracts, and negotiations to ensure accurate and up-to-date information management.

Requirements

*   Passionate about football and sports industry
*   Strong communication and negotiation skills
*   Ability to build and maintain relationships with players and clubs
*   Willingness to learn and adapt to a fast-paced environment
*   Basic understanding of player contracts and legal aspects of sports management

Kickstart your career as a Trainee Football Agent, Consultant or Scout. In order to apply please register your interest within

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